Admin and Executive Assistant

Reconciled bank statements and managed vendor invoices using QuickBooks. Paid vendors and scheduled employee payments through QuickBooks, ensuring accuracy and timeliness. Handled company invoicing and supported monthly and quarterly VAT calculations Prepared payroll batch payment lists and verified employee invoices.

Planned and coordinated annual recurring company events, aligning internal teams and external stakeholders on timelines and details. Designed publication and announcement materials for social media and scheduled posts to support event launches. Monitored and responded to LinkedIn post comments to support brand engagement. Edited budget and financial presentations shared with stakeholders. Researched and evaluated platforms and tools, providing clear recommendations based on features and use cases.

Served as the primary point of contact between internal teams and external partners, clients, and managers. Managed the CEO’s calendar, multiple email accounts, and daily priorities to ensure smooth operations. Coordinated meetings, appointments, and both local and international travel arrangements.

Edited articles and reviewed copy for digital products to ensure accuracy and brand consistency.

Utilized ClickUp boards and templates for task and project management.

Delivered customer support across chat and email, resolving issues and maintaining positive customer relationships. Managed customer orders across multiple WordPress sites, including payment processing and order updates.

Researched and evaluated platforms and tools, providing clear recommendations based on features and use cases. Improved internal processes and documented SOPs to increase efficiency and consistency.

Hired team members and processed contracts for the company, ensuring that the candidates were qualified, motivated, and aligned with the company's vision and values.