Wheezly | Orlando, Florida October 2021 - June 2022
- Provided excellent customer service by promptly and efficiently facilitating the sale of customers’ automobiles through inbound calls, outbound calls,
- Succeeded in besting target company goals by averaging 21 sales each day which gains $450 - $1200 per sale for the company.
- Supervised training sessions to ensure all incoming employees were equipped with proper knowledge and pleasant phone decorum.
Freelance Production M
Corporate Television (CTV) | Makati City, Philippines September 2019 - May 2021
- Directed crew members in materializing the client’s vision for a successful production.
- Supervised post-production sessions to ensure that the video editor, audio technician, and the writer work harmoniously in order to create the client’s concepts for their audio-visual presentation successfully and/or event.
- Corresponded with CEOs, business owners, and executive-level employees to present ideas and suggestions for their AVPs, events, and/or product launching.
Executive Assistant / Marketing Executive
Emerald Qatar || Doha, Qatar September 2018 - September 2019
- Preparing documents to be reviewed and presented by Marketing Director
- Kept records of corporate documents, records, and reports. Handled sensitive data with integrity and loyalty.
- Provided administrative support to the marketing and sales team which included preparing, formatting and editing a range of documents, creating social media posts, and ensuring that the website is top-notch.
Dale Carnegie Training | Makati City, Philippines May 2016 - July 2018
- Arranged meetings and conferences, scheduled interviews and appointments, and performed other duties related to maintaining one or more
individual schedules; makes travel and lodging arrangements, either directly or through travel agencies.
- Provided callers with basic information such as company address, directions to company location, company fax numbers, company website, and
other related information.
- Maintained filing system, contact database, employee list, trainee list, and inventories.
Customer Service Representative
Teleperformance | Makati City, Philippines April 2014 - October 2015
- Demonstrated commitment to high-quality customer service by ensuring responses to 150+ calls are resolved in a timely and professional manner
- Responsible for providing travel information, booking reservations, servicing existing reservations such as cancellations or rescheduling travel appointments
and/or hotel reservations
- Dealt with occurring travel problems, complaints, or refunds
- Enter data into our software and maintain client files
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