Virtual Assistant | Skills Monster

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelor of Arts in Communication

Last Active

April 18th, 2024 (2 days ago)

Member Since

January 7th, 2020

Profile Description

If you're looking for a chameleon that could morph from one mastery to another, you are in the right place! 
  
VIRTUAL ASSISTANT / SENIOR CUSTOMER SERVICE REPRESENTATIVE
Wheelzy | Orlando, Florida August  2021 - August 2023

> Provided excellent customer service by promptly and efficiently facilitating the sale of customers' automobiles through inbound calls, outbound calls, emails, and text messages.
> Succeeded in besting target company goals by averaging 21 sales each day, which gains $450 - $1200 per sale for the company.
> Supervised training sessions to ensure all incoming employees had proper knowledge and pleasant phone decorum.

PRODUCTION MUpgrade to see actual infoGER
Corporate Television (CTV) | Makati City, Philippines September 2019 - May 2021

> Directed crew members in materializing the client's vision for a successful production.
> Supervised post-production sessions to ensure that the video editor, audio technician, and writer worked harmoniously to create the client's concepts for their audio-visual presentation successfully and/or event.
> Corresponded with CEOs, business owners, and executive-level employees to present ideas and suggestions for their AVPs, events, and/or product launching.

EXECUTIVE ASSISTANT TO THE PRESIDENT OF MARKETING
Emerald Qatar | Doha, Qatar September 2018 - September 2019

> Prepared documents to be reviewed and presented by the Marketing Director.
> Upgrade to see actual infolyzed and read incoming memos and submissions and distributed them as necessary.
> Kept records of corporate documents, papers, and reports. Handled sensitive data with integrity and loyalty.
> Provided administrative support to the marketing and sales team, including preparing, formatting, and editing various documents, creating social media posts, and ensuring the company's website remained top-notch.

ADMINISTRATIVE ASSISTANT
Dale Carnegie Training | Makati City, Philippines May 2016 - July 2018

> Arranged meetings and conferences, scheduled interviews and appointments, and performed other duties related to maintaining one or more individual schedules; made travel and lodging arrangements, either directly or through travel agencies.
> Provided callers with basic information such as company address, directions to the company location, company fax numbers, company website, and other related information.
> Maintained filing system, contact database, employee list, trainee list, and inventories.
> MUpgrade to see actual infoged 4-6 trainees daily with their scheduled gigs, lectures, and client meetings.

CUSTOMER SERVICE REPRESENTATIVE
Teleperformance | Makati City, Philippines April 2014 - October 2015
> Demonstrated commitment to high-quality customer service by ensuring responses to 150+ calls are resolved in a timely and professional manner
> Responsible for providing travel information, booking reservations, and servicing existing reservations such as cancellations or rescheduling travel appointments and/or hotel reservations.
> Dealt with occurring travel problems, complaints, or refunds.