Overview
Looking for full-time work (9 hours/day)
at $2.48/hour ($540.00/month)
2 years College Undergraduate
Last Active
July 1st, 2026 (24 days ago)
Member Since
January 4th, 2020
Profile Description
I bring almost 9 years of valuable experience in the customer service
industry and I am eager to contribute to the team. My tenure has enabled me to
develop adept skills in nurturing strong customer relations through telephone
and
email
environments. My adaptability and capacity to work independently with minimal
oversight have been honed through my diverse experience across various
companies and account types, enabling me to swiftly acquaint myself with new
software technology.
Top Skills
Customer Support
Experience: 5 - 10 years
• Handling customer's concerns through phone calls, emails, and chats about general product inquiries, transactions, refunds, disputes, and fraud case issues. • Educated customers about billing, payment processing, and support policies and procedures. • Enhance customer satisfaction by promptly addressing concerns and providing accurate information • Followed up with customers about resolved and unresolved issues to maintain a high standard of customer service
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
• Assisted customers in identifying issues and explained solutions to restore service and functionality through phone calls. • We followed up with customers through emails and phone calls. • Improve customer satisfaction by providing timely and accurate technical support for various software and hardware issues over the phone. • Responded to customer inquiries and provided technical assistance over the phone.
Other Skills
Marketing » Email Marketing
Experience: Less than 6 months
Marketing » Telemarketing
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 48%
- Influence: 7%
- Steadiness: 15%
- Compliance: 30%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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