Customer Service representative

Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,161.60/month)

Bachelors degree

Last Active

June 12th, 2024 (4 days ago)

Member Since

December 14th, 2019

Profile Description

Bringing more than a decade of experience in the dynamic BPO landscape, I've handled diverse roles including customer support, technical assistance, IT service desk, sales, collections, and subject matter expertise.
My skill set spans across voice, email, and chat support, adeptly managing billing disputes, and nurturing fresh talents during their pivotal "nesting" phase.
In 2020, I leaped to freelancing and quickly rose to a supervisory role. That meant handling customer concerns and coaching teaUpgrade to see actual infombers, quality-checking their work, and ensuring our job board stayed above board.
With my diverse skill set and hands-on experience, I'm equipped to tackle any challenge head-on, whether navigating complex issues, fostering effective communication, or leading a team to success.