Highly accomplished Operations and Sales Leader with over 15 years of experience specializing in B2B account management, high-volume outbound sales, and lead generation. I have a proven track record of managing the entire client lifecycle—from researching and contacting C-level decision-makers to resolving complex logistics and fulfillment challenges. With extensive experience as both a Sales Supervisor and a Right-Hand Support to CEOs, I excel at managing databases, driving team performance, and building long-term client trust. I am a self-directed professional, expert in various CRMs and communication tools, and dedicated to delivering results with integrity.
Core Expertise:
Customer Relations & Fulfillment: Experienced in managing the full lifecycle of corporate apparel, promotional giveaways, and VIP gifting—from initial order to final delivery.
Real Estate Administration: Skilled in lead coordination and database management using Top Producer, Real Geeks, and
Strategic Lead Generation: Expert at researching and identifying key decision-makers (CEOs/CFOs) and initiating high-level outreach.
Full-Cycle Sales: Proficient in consultative selling, appointment setting, and managing both inbound and outbound high-volume pipelines.
Leadership & Development: Experienced Sales Supervisor capable of leading teams of 15+, managing quotas, and resolving complex escalations.
Business Development: Skilled in driving growth through digital marketing strategies and proactive relationship building.
Technical & Professional Skills:
Customer Support & Service: Expert in managing client relations, resolving escalations, and maintaining high satisfaction levels.
Administrative Operations: Proficient in detailed reporting, Excel spreadsheet management, and end-to-end order processing.
Data & CRM Management: Highly experienced in data entry, CRM monitoring, and bulk data uploading.
Tech-Savvy: Advanced user of industry-standard tools including Salesforce, Zendesk, Zoho, and a lot more.
Communication: Excellent verbal and written English, with 15 years of experience communicating with international clients.
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