Results-oriented Customer Experience (CX) Associate with over 2 years of remote support experience. Proven expertise in high-volume ticket management, technical troubleshooting, and customer satisfaction optimization using Zendesk. Consistently achieved 95% CSAT scores and exceeded efficiency targets in fast-paced environments. Adept at de-escalating complex issues, maintaining data privacy standards, and delivering best-in-class service via chat,
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.