Current Employment Status:
Hired Full Time on Nov 27, 2020

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Airbnb and OTA Expert/Regional Team Lead/Property MUpgrade to see actual infoger/EA

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EXPECTED SALARY
Php 55,000.00/month
( $956 USD )
EDUCATIONAL ATTAINMENT
Post Graduate, Bachelor of Science in Business Administration - Major in Management
AVAILABILITY
40 hrs/wk
( $5.53 USD/hr )
EXPERIENCE OVERVIEW
Airbnb Resolutions Expert/Regional Team Lead/OTA Admin/Property Manager/ Project Manager/EA
BASIC INFORMATION
Age:
32
Gender:
Female
Location:
Binangonan, Rizal
Tests Taken:
IQ
Score:  105
Last Active:
September 5th, 2022 (25 days ago)
Member Since:
December 7th, 2019
SKILL SUMMARY

Former Resolutions Specialist and the highest point of escalation for Airbnb with 3 years of experience supporting the platform. I specialize in handling concerns and issuing decisions related to reservations and users' profiles. I handle cancellations, refunds, calendar and listing mUpgrade to see actual infogement, pricing, review disputes, answering guests' queries, optimization of Airbnb listing to other booking platforms (HomeAway, VRBO, Upgrade to see actual info. etc.), and setting up hosting dashboards. I can communicate in English effectively via email, phone calls, and chat. My responsibilities for Airbnb require a huge amount of multitasking while being organized and precise with my work to secure a quality resolution in a timely manner.
I handle OTA and booking channel mUpgrade to see actual infogement using different short/long term rental platforms, data entry, content creation, financials, and data Upgrade to see actual infoUpgrade to see actual infomunication and schedule mUpgrade to see actual infogement with Cleaners and Maintenance Team. Strong background using different PMS (Guesty, HostAway, Streamline, Tokeet, Rentals United, Breezeway, etc).
With more than 6 years of experience working in the BPO industry, I have handled Telco, financial, technical, marketing and hospitality accounts. I am more than willing to accept data entry jobs as well as I worked as a data Upgrade to see actual infolyst for 2 years. I have gained knowledge and skills that made me excel in this profession and gave me the opportunity to train others. I hope that I can share my passion with you and grow with the business. I am willing to help at any level needed, No job is too small or too big.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Personal Assistant
  • Project Coordinator
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Real Estate Services
  • Other Project Management

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Personal Assistant
  • Project Coordinator

English
EXPERIENCE

Ever since I started working for the BPO industry in the year of 2009, communicating in English language is a must.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

Professional Services
SKILL RATING
  • Real Estate Services

Project Management
SKILL RATING
  • Other Project Management

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