Andrea

Virtual Assistant / Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

March 14th, 2024 (15 days ago)

Member Since

December 6th, 2019

Profile Description

I have 1.5 years of BPO experience, where I honed my communication, customer service, and problem-solving skills. I excel in handling inquiries, managing high call volumes, and consistently delivering exceptional service. I thrive in fast-paced environments, I am adaptable and committed to surpassing performance targets.

In addition to my BPO experience, I also have over 3 years of experience in virtual assistance, during this time, I have successfully supported clients with various administrative tasks, including email management, data entry, email and chat customer service, lead generation, product research, and product listing. My attention to detail and organizational skills have allowed me to handle multiple tasks efficiently and maintain a high level of client satisfaction.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Phone Support

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
27
Gender
Female
Website
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Address
Pasig, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 30%
Influence: 18%
Steadiness: 34%
Compliance: 18%
English
C1(Advanced)
Uploaded ID
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