Overview
Looking for part-time work (5 hours/day)
at $9.44/hour ($1,136.36/month)
Bachelors degree
Last Active
July 2nd, 2026 (9 days ago)
Member Since
December 6th, 2019
Profile Description
I am a Senior Support Engineer with over 14 years of experience in IT support, systems administration, and managed services (MSP), providing advanced technical support for enterprise environments. I specialize in Microsoft 365, Azure, Entra ID (Azure AD), Active Directory, Exchange Online, Intune, Microsoft Defender, Teams, SharePoint, Azure Virtual Desktop (AVD), Citrix, VMware, AWS, and identity and access management, including Conditional Access, Multi-Factor Authentication (MFA), and Single Sign-On (SSO). I have extensive experience leading Level 2 and Level 3 technical escalations, incident response, root cause analysis, security investigations, and enterprise troubleshooting while mentoring engineers and collaborating with cloud, security, and infrastructure teams. I am recognized for my analytical problem-solving skills, customer-focused approach, and commitment to delivering reliable, secure, and high-quality IT solutions. CompTIA A+ Certified.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 10+ years
Customer Support » Technical Support
Experience: 10+ years
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Other Skills
Cloud Services » Azure
Experience: 2 - 5 years
Cloud Services » Azure » Security - Azure Active Directory
Experience: 5 - 10 years
Software » ConnectWise
Experience: 5 - 10 years
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tanza, Cavite
- Tests Taken
- IQ
- Score: 125
- Government ID
- Sign Up with Pro Account to View
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