Results-driven analyst with strong expertise in turning marketing data into actionable insights. Skilled in building and optimizing dashboards and reports using:
- Looker Studio
- Google Sheets
- Excel
- SQL

to support data-driven decision-making. Proficient in analyzing and managing performance across Google Ads, Google Business Profile, Google Analytics 4 (GA4), Google Search Console, CRMs and Meta Ads, with a focus on campaign tracking, budget pacing, and conversion performance.

Adept at cleaning, aggregating, and visualizing data to uncover trends, streamline reporting processes, and improve marketing efficiency.

Hi, I’m Priscilla — a BS Statistics graduate passionate about turning data into meaningful insights. I enjoy analyzing data, building dashboards, and creating visualizations that help businesses make smarter decisions. I’ve worked on marketing analytics, survey optimization, reporting, and automation using tools like SQL, Python, Looker Studio, and Google Apps Script.

I’ve worked with companies in marketing, real estate, automotive, and benefits, helping teams track performance, improve reporting, and automate data processes.

Tools & Skills: SQL, Python, Google Sheets, Looker Studio, Google Analytics, Firebase, BigQuery, Google Apps Script

I’m always open to connecting and collaborating on anything data, analytics, or tech-related.

Reach me at:<8efe80624d780eba0c6493ec45140364>Email: -----------
Phone: -----------
LinkedIn: -----------/in/priscillabernadine

I’m a result driven professional with 10+ years of experience in the BPO industry supporting US and Australian clients. My background includes data analysis, reporting, customer support, and process improvement, where I have worked extensively with large datasets, KPI monitoring, and performance reporting using tools like Excel and Power BI.

In addition to my corporate experience, I also work as a freelance Video Editor and Go High Level (GHL) Specialist. I help businesses create engaging marketing videos, social media reels, and promotional content, while also managing CRM systems, automation workflows, pipelines, funnels, and landing pages in GHL.

I am highly organized, detail-oriented, and reliable, with strong problem-solving and communication skills. I take pride in delivering quality work, meeting deadlines, and helping businesses improve their workflow and digital presence.

I’m always eager to learn new tools and processes and look forward to contributing value to your team.

With 6 years of experience in administrative support, customer service, management and daily operations from BPO industry and supervisory roles. A strategic partner — not just an ordinary assistant — who excels in chaos management, protects your time, manages complex workflows, and ensures seamless operations. I anticipate needs before they arise and take initiative.I manage complex calendars, aggressively prioritize high-value meetings, and politely decline low-priority requests. I filter, organize, and draft email responses, build and follow SOPs, ensure necessary briefings, links, and agendas are prepared in advance, attend meetings, take minutes, and track action items.Proactive and resourceful — I don’t wait for instructions to fix a problem. I’m highly organized, detail-oriented, and comfortable working in a fast-paced environment.

I CAN help you with:

EXECUTIVE & ADMIN SUPPORT

•Inbox & email management – Managed high-volume inboxes with a 24-hour response SLA, tracking messages daily and reducing missed or overdue emails by 90%.
•Calendar & appointment scheduling – Organized executive calendars, preventing scheduling conflicts and ensuring 100% attendance on priority meetings and deadlines.
•Meeting coordination – Coordinated meetings with internal and external stakeholders, preparing agendas and materials that improved meeting efficiency by 30%.
•Reports, documentation & data entry – Maintained organized reports and documentation with 99?ta accuracy, reducing file-search time by 50%.

CUSTOMER SUPPORT

???Email, chat & call support – Handled inbound and outbound support across multiple channels while following SOPs, maintaining 90%+ CSAT and consistent KPI performance.
•Customer issue & escalation handling – Resolved customer concerns efficiently, reducing escalations by 60% through clear communication and solution-focused responses.
•Follow-ups & response management – Tracked urgent follow-ups using Excel / Google Sheets, ensuring 95% on-time responses and zero unresolved requests.

OPERATION AND CRM
• Travel Management
• Financial Management
• CRM data management
• GoHighLevel contact & pipeline management
• Basic workflow and follow-up automation
• Tags, opportunities, and lead tracking

Tools I’ve used:

Canva, Google Workspace, Google Docs & Sheets, Trello, Microsoft, Gmail, Aha Innovations (GHL GoHigLevel), Zoom, MS Teams, CapCut, Excel, Data Studio & Looker Studio Expert, Slack, ClickUp, Excel, AWS Amazon

I’m detail-oriented, reliable, and easy to work with.
My goal is to reduce your workload, improve response times, and keep your systems organized so you can focus on growing your business.

Marketing Web Analyst specializing in GA4, Google Tag Manager, and Looker Studio. I help businesses track user behavior, implement event tracking, and build clear, actionable dashboards. Experienced in website analytics, conversion tracking, and reporting to support data-driven marketing decisions.

Portfolio Drive: -----------

Google Reports Knowledge:

+ Google Merchant Center
+ Google My Business
+ Google Search Console

Need someone with Operational Excellence and Data Visualization Master? I GOT YOU!!!

[ CORE SKILLS & EXPERIENCE ]

*Data Visualization using Looker Studio, Google Sheets Trackers, API Web App Creation (Vibe Coding), Simple Automations, Data Entry, and Raw Data Cleaning, KPI Dashboards
*11+ Years in the Customer Service Industry (Emails, Chats, Calls, and Text)
* 9+ Years of Leadership Experience (Operational Excellence, SOP Creation, Coaching)
* 2 yrs as a Virtual Assistant for direct clients (Executive Assistance, Data Entry and Reports Creation)

--- HOW I CAN SUPPORT YOUR BUSINESS ---

[ CUSTOMER SERVICE ]

I'll be a vital strategic asset that optimizes customer lifetime value (CLV) across all scales. For small businesses, it acts as a competitive differentiator to build niche loyalty, while for large enterprises, it serves as a scalable retention mechanism to mitigate churn and protect global brand equity.

[ CRM EXPERTISE ]

Very much Customer Obsessed --- I basically eat the following CRMS for breakfast:

*SalesForce - Can also do Macro Templates Creation
*Zendesk - Can also do Macro Templates Creation
*Intercom
*Genesys
*GHL
*-----------
*Service Now HelpDesk
*Balkan HelpDesk
*Clover POS
*Shopify Reports
*WhatNot Ecommerce Sales

I can easily adapt to any tool that offers the same functions as those mentioned above. Have handled customers via Chat, Email, Calls, Helpdesk, and Text.

[ INDUSTRIES SUPPORTED ]

1. Car Rental - Uber
2. Travel and Booking - -----------
3. Amazon E-Commerce - Retail Customer Service
4. HealthCare - DEXCOM
5. Telephone Company - AT&T
6. Financial - SunTrust Bank
7. Shopify - Customer Service

[ OPERATIONS MANAGEMENT / LEADERSHIP ]

As your Operations Supervisor, I serve as the strategic bridge between your vision as a business owner and the daily execution of your Virtual Assistants. My role is to transition you from "Manager-in-Chief" to a true CEO by handling the technical and human complexities of your business.

[ THE VALUE I BRING TO YOUR OPERATIONS ]

++**SYSTEMATIZATION FOR SCALABILITY: I don't just manage people; I build systems. I transform your workflows into documented Standard Operating Procedures (SOPs), ensuring your business is resilient, repeatable, and ready to scale without your constant intervention.

++**WORKFLOW OPTIMIZATION & ROI: I audit VA tasks to identify inefficiencies. By integrating automation and API scripts, I eliminate manual bottlenecks, ensuring you get maximum output and higher ROI from every hour of labor you pay for.

++**RIGOROUS QUALITY ASSURANCE: I act as your first line of defense. Through KPI tracking and performance oversight, I ensure that every deliverable meets your standards before it ever reaches your desk.

++**REAL-TIME DATA VISIBILITY: Leveraging my expertise in Looker Studio, I provide you with a high-level view of your team’s productivity. You’ll move from guessing how things are going to seeing real-time, actionable business intelligence.

++**STRATEGIC BUFFER: I handle the day-to-day management, priority alignment, and communication. This protects your time, allowing you to focus on high-level growth while I ensure the engine room is running at peak efficiency.

[ TECHNICAL SAVVINESS ]

My technical skills are designed to drive operational efficiency and support data-driven decision-making. With my specific stack, I can help your team transition from slow, manual data entry to a system that provides automated, real-time insights.

++[ LOOKER STUDIO AND GOOGLE SHEETS ]
+++ I specialize in building end-to-end data pipelines using Google Sheets and Looker Studio. I transform raw, messy operational data into high-level Business Analytics dashboards, allowing leadership to move beyond rows of text to real-time trends, KPIs, and actionable insights.

++[ API SCRIPTS WEB APP CREATION (VIBE CODING) ]
+++ By mastering "Vibe Coding," I’ve turned software development into a core strategic advantage. By architecting a bespoke CMS, I’ve neutralized high-cost SaaS subscriptions and reclaimed total data sovereignty. This custom solution eliminates bloat, allowing me to deploy a lean interface tailored to my unique DNA—scaling at the pace of my ambition without the friction of third-party limitations.

++[ DATA ENTRY / CLEANING ]
+++ I ensure business integrity through high-fidelity data entry and cleaning. By eliminating "garbage in, garbage out," I transform raw noise into a strategic asset. My precision prevents costly rework for small firms and provides the standardized architecture large enterprises need for AI-driven analytics. I don't just organize data; I guarantee the accuracy required for scalable growth.

Check my portfolio for samples. -----------

Need an EXPERIENCE DATA ANALYST for the long haul?

Cost Effective & Tech-Savvy
High Speed Internet & Devices
Time Zone & Data Security

Here are the services that I can help with you:

Data Analyst
* Data Analysis
* Data Visualization
* Looker Studio Dashboard
* Data Analytics
* Data Cleaning
* Data Aggregation
* Amazon Business Report Dashboard
* Amazon Ads Dasbhoard
* Excel Scheduling monitoring
* Sales Dashboard
* Financial Dashboard
* Data Extraction
* Dashboard
* Productivity charts & dashboard
* Expense Monitoring
* Inventory monitoring

Amazon VA (Data Specialist)
* Support operation on Email Marketing
* Creating report for amazon Business report
* Creating report for amazon ads
* Daily & Weekly updating of inventory FBA
* Created Inventory monitoring
* Focusing on creating reports
* Expense monitoring creation

Finance Associate (Accounts Payable)
* Processes accounts payable transactions in Oracle NetSuite, including vendor bill verification and documentation review, manages QuickBooks Online entries such as estimates, bills, purchase orders, journal entries, and supplier credits, and coordinates follow-ups with truckers regarding unremitted billings.

Data Entry
* Data Analysis
* Data Visualization
* Looker Studio Dashboard
* Data Analytics
* Data Cleaning
* Data Aggregation
* Amazon Business Report Dashboard
* Amazon Ads Dasbhoard
* Excel Scheduling monitoring
* Sales Dashboard
* Financial Dashboard
* Data Extraction
* Dashboard
* Productivity charts & dashboard
* Expense Monitoring
* Inventory monitoring

Communication & Productivity
* Microsoft Office Suites (Word, Excel, PowerPoint)
* Google Productivity Tools (Sheet, Drive, Word, Etc.)
* Looker Studio
* Oracle NetSuite
* QuickBooks Online

Ready to elevate your team? I'm excited
to be part of your journey and contribute to the upbeat spirit of your business.

If you're feeling vibe and think we'd get well together.
Send me your personalized message and fill in.
When s a good time for you to jump on discovery call? *wink*


Talk soon!
John Michael

I’m an Application Developer with 14 years of experience, now transitioning into a Technical Virtual Assistant role. Over the years, I’ve worked on building enterprise applications and supporting data-driven systems, and I’m now focusing on helping businesses with data, reporting, and day-to-day technical support.

Most of my experience is in working with data—building ETL workflows, creating reports, and developing dashboards using Power BI and SSRS. I also use SQL and Excel regularly for extracting, cleaning, and organizing data so it can be used for reporting and decision-making.

I’m also used to working in structured team environments where tasks need to be tracked and followed properly. I’ve worked with tools like Azure DevOps, Trello, KanbanFlow, and Slack for managing work, coordinating updates, and keeping things organized.

On the side, I also work with web and UI tools like HTML, CSS, Bootstrap, and Figma, and can help with small UI updates, layout fixes, or design-to-development support when needed.

Here’s what I can help with:
• Data cleaning, reporting, and dashboard updates
• SQL queries and data extraction
• ETL / SSIS data workflows
• Excel and spreadsheet organization
• Task tracking and workflow support (Azure DevOps, Trello, KanbanFlow)
• Basic technical support and troubleshooting
• UI updates and simple frontend work (HTML/CSS/Bootstrap/Figma)
• Document and report formatting

I’m easy to work with, detail-oriented, and I try to make sure tasks are not just done—but done properly and on time. I also adapt quickly to new tools and processes, depending on what the team needs.

Technical Skills:
• SQL Server
• Power BI
• Looker Studio
• SSRS (SQL Server Reporting Services)
• SSIS (ETL / Data Integration)
• C#
• JavaScript
• HTML
• CSS
• Bootstrap
• Excel

Data & Analytics:
• Data Analysis
• Reporting & Dashboard Development
• ETL Development
• Data Integration

Web / UI:
• Figma (UI/UX Design & Prototyping)

Workflow & Tools:
• Azure DevOps
• Trello
• KanbanFlow
• Slack

Support & Operations:
• Technical Support
• Troubleshooting
• Workflow & Task Management

Productivity & Collaboration Tools:
• Google Docs
• Google Sheets
• Google Slides / PowerPoint
• Google Calendar
• Microsoft Office Suite

Content Creation Tools:
• Canva
• CapCut

I specialize in building automated business systems, Shopify integrations, and interactive dashboards using Google Sheets, Google Apps Script, and Looker Studio for inventory management, sales tracking, lead generation, and business analytics.

I create end-to-end solutions that reduce manual work, automate workflows, and transform raw data into actionable insights that help businesses make better decisions.

Key Solutions:
• Inventory Reconciliation System (detects missing items, mismatches, discrepancies + dashboard)
• Lead Stacking Dashboard (deduplicates leads, ranks high-priority prospects)
• Inventory & Sales Tracking System (real-time stock monitoring, sales tracking, alerts, and performance insights)
• Interactive Looker Studio Dashboard (KPI tracking, revenue analysis, and executive reporting)
• Shopify Live Sales Dashboard (real-time sales analytics powered by Shopify data)
• Shopify CSV Export & Reporting System (automated reporting and data processing for e-commerce operations)
• Google Apps Script Web Apps (custom portals, dashboards, and workflow automation)
• Business Process Automation (eliminating repetitive manual tasks through custom solutions)

Technical Stack / Tools:
Google Sheets (Advanced Formulas, QUERY, FILTER, ARRAYFORMULA), Google Apps Script (Automation, APIs & Web Apps), JavaScript, Shopify, Webhooks, Looker Studio, Microsoft Excel, Data Cleaning, Data Analysis, Dashboard Development, and Workflow Optimization.

Portfolio:

Inventory System:
-----------

Lead Dashboard:
-----------

Sales & Inventory System:
-----------

Looker Studio Dashboard:
----------------------/page/Z0EuF

Shopify Live Sales Dashboard:
-----------

Shopify CSV Export & Reporting System:
-----------

Web App (Live Demo):
-----------

Demo Credentials:
User: Mark
Pass: 1234

Results-driven Business Intelligence (BI) Analyst specializing in Looker Studio, GA4, and multi-channel marketing analytics (Google & Meta Ads). I help agencies and franchise networks optimize their ROI by transforming raw data into automated, executive-friendly dashboards using seamless Google Sheets integrations. Backed by a solid foundation in corporate operations and compliance, I build reliable and scalable reporting systems that empower stakeholders to make data-driven decisions and drive measurable growth.

Hello! I am a graduating Computer Science major in Programming from Western Mindanao State University. I completed my internship at the Department of Education Schools Division Office IX – ICT Section, where I assist with documentation, technical support, and data management.

My experience includes organizing digital records, preparing reports, assisting ICT operations, and supporting office processes. I am detail-oriented, organized, and comfortable working with spreadsheets, email tools, and automation platforms.

I have completed training in:
• Google Apps Script (automation and mail merge)
• Email design using Stripo
• Excel data entry and spreadsheet management

I also actively participate in tech communities like Google Developers Group Zamboanga, where I attended Google I/O Extended and Google DevFest workshops to improve my development and technical skills.

Tired of manual data entry, mismatched spreadsheets, and outdated reports? As a Technical VA, I automate chaotic data sources into seamless, real-time insights using ----------- workflows and Looker Studio dashboards – so you focus on decisions, not drudgery.

I build no-code automations that pull from APIs, Google Sheets, CRMs, or emails; clean/transform data; and push live visuals to dashboards. No more copying-pasting or waiting for updates.

Key deliverables:
Custom autmotion workflows: E.g., auto-sync ecomm orders from Shopify to Sheets, trigger Slack alerts on thresholds.
Looker Studio dashboards: Real-time views of KPIs like sales trends, maintenance costs, or fleet performance – pulling from multiple sources.
Integration expertise: Google Workspace (Sheets, Apps Script, Looker), Power Automate, Power BI, SAP ERP for end-to-end automation.

Proof from past roles:
Developed automated Preventive Maintenance Systems at Archon Philippines using Power Automate/Microsoft Lists and Google Workspace/Looker Studio – streamlined scheduling for 70+ vehicle fleets.
Created Power BI dashboards at Davao International Container Terminal to track weekly costs by equipment/parts – improved accuracy and reduced manual verification time.
Managed data-driven inspections and designs at NIA, including AutoCAD flood gates and supplier spec verifications.

D----------- if your data's a mess – let's automate it today.

I build resilient workflow automations, complex data pipelines, and AI-driven solutions that eliminate manual bottlenecks so founders can focus on scaling their business.

With a strong background in data engineering and backend systems, I don't just connect apps; architect secure, scalable infrastructure.

1. AI-Powered Inboxes & CRMs: Automated email triage, lead scoring, and data extraction using OpenAI, Gemini, and Claude.
2. Multi-App Workflows (n8n & Make): Connecting your CRMs, Airtable, and Google Workspace seamlessly with fail-safe logic.
3. Custom APIs & Webhooks: Using Python and Node.js to sync software and databases that don't have native integrations.
4. Live Dashboards & Reporting: Turning fragmented data into automated executive trackers (Airtable Interfaces & Looker Studio).
5. Automated Lead Generation: Web scraping and automated data enrichment pipelines that sync directly to your CRM without duplicates.

Having managed strictly confidential government datasets and health institution records, I apply a "near-zero error rate" mindset to all my builds. My automations include custom API rate-limiting and native error-handling logic, ensuring your live data remains secure, reliable, and uncorrupted.

Fully adaptable to US, UK, and AUS time zones. Open to freelance and full-time remote opportunities. Let's discuss how we can automate your operational bottlenecks.

I love helping people in any way I can. Most especially if what they need relates to my passion & expertise.

As a Meta Media Buyer, I can help you in the following task:
? Setting up you business portfolio
? Maintain the whole ad structure
? Campaign Ads Setup (Meta & Tiktok)
? Ads Monitoring & Analysis
? Creative Strategist
? Research on the latest marketing trend
? Basic Social Management

Not only that, I am also a Civil Engineer and I am confident with these skills that can also help you & your business:
? Computation & Analysis (Excel & Spreadsheet)
? Attention to Detail
? Project Management

I am positive about finding ways to solve a problem and ensuring the efficiency of each of my clients. I worked and helped US clients/engineers for almost 3 years now.

Combining these, I assure you that I can do the job well. I love learning new things. You will NOT regret hiring me.

Hire me now!

Passionate Data Analyst with a strong foundation in statistical analysis, data visualization, and data-driven decision-making. Leveraging 3 years of experience in extracting actionable insights from complex datasets to drive business growth and inform strategic initiatives. Proficient in data manipulation, ETL, machine learning, and predictive modeling using tools like SQL. Proven ability to translate data into compelling stories and actionable -----------eking opportunities to collaborate with forward-thinking organizations to unlock the potential of their data and achieve data-driven excellence