Jhay-Ar

DATA Mgmt | CS Exp| Digital Business Mgmt | Travel Acc

80 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Associates degree

Last Active

April 21st, 2024 (7 days ago)

Member Since

October 2nd, 2021

Profile Description

One thing that sets me apart from other applicants is my ability to handle different types of products such as:

• TelCo (Telephone Companies) 
• Financial accounts (Banks handling Fraud Prevention and Claims) 
• Upgrade to see actual info Customer Retail support 
• Travel accounts (Upgrade to see actual info Booking website)

With these, I have gained a broad, yet in-depth understanding of the various types of support that can be provided to customers. It has allowed me to handle various scenarios, including difficult conversations with customers, while always providing excellent customer service.

Some Personality traits that you don't want to miss:

? Successful working in a team
? The ability to work under pressure and follow instructions
? Analytical and Critical Thinker
? Knowledgeable with MS Office
? Can work with minimal supervision

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Skills Strength:

? With advanced knowledge using DATA Dashboards:

 --? Power BI - 3/5 Rating
 --? Looker Studio (Former Google DATA studio) - 4/5 Rating 

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? Customer Facing and Team Management

--? Excel Data Management
--? Google Sheets
--? Training Needs Analysis
--? Process Improvement
--? Customer Service
--? Email Management

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? Knowledge on using different tools:

--? Salesforce
--? Zendesk Email Support
--? CSC: Customer Service Centre
--? BLISS: Email Support / Management
--? Amazon Connect
--? PureCloud
--? Balkan Helpdesk Responder

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Office and Administration » Personal Assistant

Marketing » Content Creation » Proofreading

Experience: Less than 6 months

Marketing » Social Media Management » Facebook marketing

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Translation

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Travel Planning

Software » Mobile Development » Android Development

Experience: Less than 6 months

Basic Information

Age
32
Gender
Male
Website
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Address
Bacoor, Cavite
Tests Taken
IQ
Score:  105
Uploaded ID
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