Detail-oriented bookkeeping with 4 years managing profit & loss reporting for a busy restaurant. Skilled in daily financial entries, monthly P&L preparation, revenue/expense and inventory cost tracking, and partnering with management to identify cost-saving opportunities and ensure financial transparency.

Completed comprehensive and competitive bookkeeping training, gaining strong skills in financial recordkeeping, reporting, and workflow management.

??Professional skills
????Bookkeeping/Accounting
????QuickBooks, Xero, or Excel/Google Sheets
????Amazon/Shopify
????US Taxation
????Expense Tracking & Categorization
????Financial Reporting (profit & loss, balance sheets, cash flow statements) 5 years
????Customer Service 5 years

??Client Industry
????Food Industry
????E-commerce(Amazon/Shopify)
????Real State
????Property Management (BUILDIUM)

??KEY SKILLS
????XERO
????QUICKBOOKS
????GOOGLE SHEET
????AMAZON ECOMMERCE BOOKKEEPING
????BUILDIUM
????WAVEAPPS
????REAL STATE
????SHOPIFY BOOKKEEPING

??Professional Services

??Financial Reporting
????Monthly, quarterly, and annual financial statements, including:
????Profit & Loss (Income Statement)
????Balance Sheet
????Cash Flow Statement
??Business Operations Support
????Budgeting and forecasting assistance
????Cash flow monitoring
????Setting up accounting software (e.g., QuickBooks, Xero)
????Process improvement for financial workflows
??Clean Up and Catch up Bookkeeping
????Organizing past records
????Reconciling accounts
????correcting errors
????Bringing financials up to date.

??Professional Training

??Bookkeeping using Xero/ and QuickBooks Online
????Creating and Setting up
????Reconciliation
????Set Chart of Accounts

??Amazon Ecommerce bookkeeping
????Setting QuickBooks/Xero
????Understanding Amazon Business Model and Fee Structures

??TESDA NCIII (Government Online Course)
????Knowledge in Bookkeeping
????Posting Transactions
????Preparing Trial Balance
????Preparing Financial Report
????Reviewing Internal Control System

I have more than 11 years of Management experience with Virtual Assistants, Inside Sales Agents, Virtual Admin Assistants and Appointment Setters who specialise in AU/US Home Insurance and Health Care.
--Workforce Management experience, making sure staffing and the schedule of agents are maximised for production readiness.
--Human Resource and Recruitment- with an educational background in Psychology, I took part in finding the right people for the right job. Making sure the client's expectations are delivered.
--Training and Coaching-
I care about doing the Coaching 101 for aspiring Supervisors and Managers.
--Process Improvement and Client Management Communications.
--Client Retention.
--Intermediate in Microsoft Application.
--Speed Typist 30 words/minute.
--Public Speaking.
--Teamwork.

As a management accounting graduate with experience in the BPO industry as a customer service representative and technical advisor, I bring a unique combination of technical and interpersonal skills to any role. My intermediate knowledge in accounting and business management, along with my expertise in QuickBooks, make me a strong candidate for any finance or customer support role.

With a track record of excellent customer service and technical support, I am confident in my ability to communicate effectively and deliver results. I am computer literate and have good communication skills, making me an asset to any team.

I am a 23-year-old, single, Roman Catholic with a Bachelor of Science in Management Accounting from the University of Cebu Banilad Campus. My previous work experience includes a 15-day project as a customer service representative at The Results Companies and a two-year stint as a QuickBooks technical support representative at Concentrix CVG Philippines Inc. I am also a working scholar at the University of Cebu Banilad.

I am eager to bring my skills and experience to a new challenge and can provide professional references upon request. Thank you for considering my profile.