Join Our Team: We’re Hiring a Client Service Coordinator (WFH)

Join Our Team: We’re Hiring a Client Service Coordinator!

Are you a vibrant, enthusiastic, and passionate individual fluent in English with a neutral North American accent? Looking to make a significant impact in the lives of others? Do you possess a flair for engaging communication, a heart full of empathy, and the spirit of a cheerleader, ready to inspire others into action? If so, we have an exciting opportunity that’s tailor-made just for you!

Position: Client Service Coordinator
Location: Remote/Home Office
Type: Full-Time

**About Us:**

We are a dynamic and forward-thinking consumer bankruptcy law firm committed to providing top-notch legal assistance. Every day, we’re driven by our mission to empower individuals to regain control over their financial destiny, and we believe in the transformative power of compassion, support, and excellent service.

**The Role:**

As the first point of contact for our esteemed clients, the Client Service Coordinator plays a pivotal role in shaping their journey with us. You will be the voice, the heart, and the cheerleader that reassures, guides, and inspires confidence in the individuals reaching out for help.

**Mission:**
- Be the cheerleader that ignites a spark of hope and motivation in every interaction
- Inspire prospective clients to take bold steps towards eliminating their debt
- Empower individuals to make life-changing decisions that enable them to take care of themselves and provide for their families with dignity and pride

**Key Responsibilities:**

- Deliver outstanding customer service with warmth, empathy, and understanding while communicating fluently in English with a neutral North American accent
- Learn and understand the unique needs and challenges of each individual contacting our office
- Encourage potential clients to take the step towards the assistance they need with an invigorating spirit that propels action
- Assist in generating new leads by reaching out and connecting with individuals who have shown interest in our services
- Collaborate with our dedicated team to enhance the client experience
- Ensure accountability, efficiency, and excellence in all client interactions

**We’re Looking for Someone Who:**

- Is genuine, outgoing, and radiates positive energy
- Is fluent in English with a neutral North American accent
- Has excellent communication and interpersonal skills
- Is motivated, accountable, and can efficiently work remotely
- Is eager to learn, grow, and make a meaningful contribution
- Possesses a natural talent for connecting with diverse individuals and inspiring action

**Why Join Us?**

- Be part of a team that's passionate about making a difference
- Thrive in a supportive, collaborative, and dynamic environment
- Enjoy the flexibility and autonomy of remote work
- Seize opportunities for professional growth and development
- Embark on a rewarding career that brings fulfillment and purpose
- If you are excited to be the beacon of hope and support for individuals seeking to turn a new leaf in their financial lives, and you are ready to be the voice that uplifts, encourages, and guides – we want to hear from you!

**Key Requirements:**

- Communication: Excellent communication skills in English with a minimal foreign accent (9/10). Spanish fluency is a bonus.
- Computer Fluency: Proficient in Microsoft Word, Excel, and Outlook. Windows computer literate and open to learning more - software and tools.
- Sales Experience: Previous experience in sales, especially phone and door-to-door sales, is highly valued.
- Professional Attributes: Professionalism, dependability, flexibility, and a passion for consumer rights and helping others.
- Organizational Skills: Expert in organization (10/10), with masterful attention to detail and the ability to multitask efficiently, handling multiple tasks simultaneously and meeting strict deadlines.
- Remote Work: Ability to work remotely, utilizing technology systems effectively, with a private dedicated quiet workspace at home to ensure client confidentiality.
- Equipment and Software: Must have a PC/laptop, high-speed wired internet access (no WiFi), a two-computer monitor setup, and a headset with a microphone with quality audio. Must run Hubstaff and Slack on the local computer for timekeeping/tracking and team communication, respectively.
- Work Hours: Able to dedicate the hours of 8:30 AM to 5:30 PM (Arizona Time) Monday to Friday to work, with a strong attendance track record.

**Apply Now!

Take the leap and embark on a career that’s both rewarding and Upgrade to see actual infond us your resume and a cover letter sharing why you are the perfect fit for this role. Together, let’s create a haven of support, empowerment, and transformation for our clients!
Unleash Your Potential with Us – Where Compassion Meets Excellence and Inspiration Ignites Action!