We vet them, you hire them!
Some of these workers come highly recommended by their previous employers whose business needs are changing. Some come from our personal recruiting efforts.
In either case, we put them through the ringer so you don't have to. We test them, check their references, talk to previous employers, and do a background check.
You just pay us a recruiting fee. We don't mark up their salary.
These are GOOD workers.
CSR (Phone & Chat support) / Telesales
"For almost 5 years of experience being a CSR, one of the best skills I have gained is providing the best customer complaint resolution. If the customer is satisfied with the customer service on behalf of the company, negative reviews can be avoided. Of course, positive feedback can be spread too. It enhances customer loyalty which is very good for the company.
Product knowledge is also my skill which means that I am knowledgeable and confident on what I am doing and providing to the customer. It also means resolving the concern at one-call, one-email or one- chat resolution. It helps to decrease customer multiple contacts for having the same reason and giving them best customer experience ever on just one call/email/chat.
I am also a critical thinker, keen to details, and definitely can work under minimal supervision. Rest assured that my performance always entails with efficiency. I love sharing best practices so that everyone can go for the better.
On my previous job, I was always assigned to a special project or task. Whenever queue permits, I can do any ad-hoc tasks or special project to help the company. I am willing to learn about everything.
I have determined that the most important key for a successful customer service is to have the passion. This will help everyone to do their job at its best. I am passionate on what I am doing. I am always willing to do an extra-mile for the customer especially when they badly need our help. I always want to make customers happy and satisfied with the service so we can keep them in the business".
Accountant / Bookkeeper / Admin Support
"I can contribute to your company because of the experience I gained from my past jobs.
Previously, I was into a mobile application development industry for 2 years as accountant, admin and HR and was promoted as country manager and later on as board member. I am not a licensed holder but my employer made me realize that education and experience are great factors yet finding a responsible and trustworthy one is exceptional. I handled General Accounting (from start-up until dissolution) using my own excel/numbers format of books and online software called XERO. After that project, I was assigned to handle different tasks in the E-Commerce department for 1 year and 3 months wherein I enjoyed managing products or SKUs within the company's platform.
I also spent 3 years working with a non-profit professional organization as accountant and was in charge of executive director's duties for few months and was later on hired by one of the big accounting and auditing firm as an executive assistant wherein I experienced handling administrative tasks.
I successfully managed the day to day function of the Accounts Receivable Analyst in a travel agency and poultry industry for less than a year, including managing around 10 collectors in our team.
I can bring not only my ideas from my previous job, but my general passion for innovation to your organization. I bring a range of key strengths for example, I have a reputation for my attention to detail and delivering major projects within strict deadlines and I enjoy working with complex financial data".
Customer Support Admin / VA
"I have been working online for almost 3 years now. With that span of time, I won’t say that I am already master of doing things online but I can guarantee that I am already skilled at handling customer support services. My excellent communication skills along with my attitude towards work have helped me excel with my previous job as a Customer Support Specialist. Moreover, while my past position afforded me a well-rounded skill set including time management skills I excel at solving customer’s concern in due time. Working three separate tasks in one shift was very challenging yet it has improved my capacity to work under pressure.
I have advanced knowledge of soft wares such as Zoho, Amazon dialer, Ring Central dialer, Member Help Desk, Shopify and etc.
I find doing tasks beyond my comfort zone challenging and beneficial that’s why I deeply interest in learning new things. I value time as much as I value hard work that’s why I always don’t want to leave a thing undone or unfixed. Multitasking is not new to me and I enjoy doing it as it takes away my boredom".
Digital Marketer / Copywriter
"We all know that the world is rapidly moving from customary to an advanced method of working. As a Social Media Marketing or Digital Marketing for almost 5 years I am pretty sure that I have a vital role to your business growth. I can contribute an effective expanding audiences and increase awareness of your brand with good result conversions. I will help you make use of proven strategies and techniques that attract not necessarily more traffic but highly targeted traffic that delivers good results. Targeting the right kind of people that delivers the right kind of results is what my role is all about – ensuring survival for your business.
I will also use my ability in copywriting for creating ad copies & product content. And with my knowledge of photo editing & video editing I can produce a better creative in your brand. I am a self-starter and excel at verifying information, analyzing errors, and managing confidential information.
Additional personal attributes that I believe I can share or contribute with the team are I am funny, hardworking, disciplined, honest, and dedicated & God fearing person.
As a part of this project, I would like to contribute at the same time enhance my skill to your ongoing success".
"To start with, I had been working for 7 years with different companies and with different experiences. With this, it helped me develop the ability to adopt different working environments. I had worked abroad and shared my experiences and learnings with companies that helped me gain more knowledge about work ethics. These experiences taught me the skills that I have now and still I’m very eager to learn more and to discover new things and opportunities in life. My attitude towards work is the key that helps me to thrive more and to be the best in what I do. Me having the patience to understand what should be done and analyzing each problems in order to have a good or better result. Gathering all the necessary information’s to be able to utilize at work. Attentiveness to deliver a short paced of work. Customer service that can give relief to client’s and make them feel comfortable. Willing to do the extra mile in order to satisfy the client’s needs. Can work as a team in order to have great results. And of course being grateful to all the companies and people that helped me to obtain this skills and experiences. I always believe that knowledge is achieved through experiences in life".
"Majority of my work experience involve working for international clients and brands that require me to always be ahead and well-versed with the field that I am working in. As your VA, I am equipped in great communication skills both oral and written that I can use corresponding with you and the rest of the team. I also have great exposure to numerous applications and programs that are being used to work remotely and still be highly trainable for new ones. I am comfortable to work with teammates, reaching out goals, meeting deadlines and is always open to feedback to use it and improve.
I am familiar with many business fields in the US and Canada, Australia and the UK. I know how to work on numerous marketing platforms and can be trained with more if required. I had my fair share of also doing tasks outside my comfort zone, like SEO, Adwords and basic graphic design.
With all these, I am not only coming in to work to be an assistant but to play a part in the big picture and contribute to the company’s success with all I can".
"As a copywriter, I can whip out benefit-driven copies that can lead to a sale or a conversion.
I usually write with a conversational tone. However, from years of writing different copies for different platforms, I learned to adjust my writing style and approach to be able to capture the target market and have a conversation with them. The copies that I write consistently carry the tone and voice of the brand without sounding monotonous or boring as well.
To guarantee conversion, I am currently taking a masterclass on conversion rate optimization which I will soon be able to apply to my projects.
Empathy is one of my strongest suits. After conducting market research, I can picture a day in the life of our target market, understand what they are going through, and create an in-depth customer profile that can guide the whole funnel development process.
My experience in preparing roadmaps for startups and branding will also be helpful. I will be able to identify market needs and problems, industry-dominating competitors, and position our products or services as the best solution to the market's problems.
Alongside writing, I can also join contribute during brainstorming meetings for funnel strategies. I can lead a team and push projects towards completion. I can help other copywriters and come up with SOPs to make the process smoother and more efficient for the whole team.
I do not have experience setting up sales funnels but I can strategize the flow and one of my Bibles is Russel Brunson's Hook, Story, Offer Funnel Builder Secrets".
Executive Assistant / Writer / Editor
"Given my skills set, I can make your executive's life easier. I can close in the gap between the executive and the internal or external colleagues by acting as the point of contact between them, so the former can focus on more important tasks that need immediate attention. I can efficiently do calendar, correspondence, and email management, as well as scheduling of appointments and meetings with utmost confidentiality. That said, I can also produce quality meeting notes and even transcribe recorded meetings. I can maintain records, update them and keep them current at all times. I am well-experienced doing administrative tasks.
There may be new tasks I will need to learn. I am a patient person and I don't give up until I do it right. What I can guarantee is I provide great value for my work. I take pride with what I do. I try to do things with 100% accuracy in a timely manner the first time and, preferably, all the time.
You should hire me because I will offer you premium service. I go beyond just a day's paycheck. I like what I do. It gives me that gratification that I can make a difference in people's lives, that I can make a positive impact, and that I can contribution to help others. To some, this may be work. To others, this may be a career. For me, this is more of a passion to be able to do what I love to do and, at the same time, be able to contribute by earning and put my kids through school".
Digital Marketing / Social Media Assistant
"My experience in managing Social media page, like creating Facebook ads would be of great help to the company. At this day, and age marketing in social media is now the norm. I have managed several Facebook page, that are business related. Dealing with different customers, being able to attend to their needs by gladly answering their queries. By promoting products that are beneficial and relevant, I am able to get the customers trust and that it also helped the business to grow. I can offer a vast learning experience which I got from my previous job as a Customer Service Representative and apply what have I learned in managing social media pages".
Customer Success Agent / General VA
"I know that growing a business is not easy. Let me be the solution to your problems and fill up the hole in your business, so we can create milestones together.
As a world-class VA, I’m here to help you grow your business, double your productivity, and get your time back to gain mobility from your business. I dedicate to bring my expertise in administrative work, social media management, and customer service to the table as I help you leverage your time.
I've spent the past 5 years in customer support roles. From email support, chat support, responding to inquiries on Facebook, and face to face interaction with customers.
In responding to customers, I always make sure that emotions come first before solutions.
Great work ethics and integrity is another strength I have that would give us both a harmoniuos relationship.
My previous work experience with an Australian company is almost similar to the tasks you require, which gives me a great advantage for this position.
With the combination of my experience, attitude, willingness and eagerness to learn, I am confident to stay that I am an absolutley perfect fit for this role.
I wish you a great day ahead!".
General VA / Accounting Assistant
"I have been working with my Client for 4 years now. I was based in UAE due to our company project which is located here. I am the only one assigned to be in the country full time and all of my Managers comes to visit every 3-6 months for a few days. We basically communicate online for the entire time frame of the project to make everything smooth as possible. I have been consistent in submitting and completing my deliverable in a timely manner as what we have arranged with the client and the company. I have also had 5 years of experience in the BPO industry. I started as a technical support representative and moved on as a telecommunication customer service specialist and supervisor. My job included solving customer's problems on the set of the call and provide them the best solution while also pitching a sale as the best solution to the current concern which helps out the customer in a better way. I was able to supervise a group of agents for 3 years where I was coaching, interviewing, sharing best practices while making progress reports to my Project Manager.
I believe I stand out above other freelancers because I possess solid writing skills which have enabled me to compose quality correspondence. I have the analytical skills to diagnose problems and improvise viable solutions. My interpersonal and communication skills have allowed me to develop a productive working relationship with my client and our contractors on site. I listen and communicate meticulously to extract information from my client while performing a financial assessment".
Vacation Rental Manager / Virtual Assistant
"Guests have more expectations and demands every year and as someone who loves to travel, I certainly take time to compare every accommodation to maximize the budget that I allot on each of my trips. I believe this hobby will be an advantage to your company as I would always know the standards I will need to convey to the owner of the property for them to generate more sales.
As an Airbnb Case Manager, I have developed the skill to mediate for an amicable resolution. This will be beneficial for your company as there will always be a 7% chance of a guest to have issues with his or her stay. If this will not be addressed properly, this can lead to personality conflict which might threaten the safety of both the owner and the guest leaving a negative experience. I know how to handle this type of situation which I consider as embracing the adventure.
I have also worked for Resorts World Manila where I can say that I have been trained very well. This company thought me that every second counts which made me value my attendance even more. As a front liner that caters to VIPs of any race, I can say that patience together with grace under pressure will be a valuable skill that I am willing to share to your company.
In my seven years of experience as a customer service advocate, I can say that humility will get you through a job well done as with humility you are open to ideas of others, where you learn and adapt to change easily. Humility is trusting your company that you are in good hands and trusting that they are with you through your success. This humility, I possess and I am looking forward to working with you soon".
"I have been working since the year 2000 for various industries and all of them have one thing in common, fast-phased and challenging. I have always been drawn into the kind of work that stimulates learning, problem solving and attention to detail. I have always been known by my colleagues to be dependable as I don’t hesitate to give assistance and advice for any work-related issues.
On the other hand, having work experience on business to consumer, corporate, advertising agency as well as BPO companies, to name a few, helped me see a wider perspective of business platforms which made me effective in client interface, it includes but not limited to, maintaining risk assessment, documenting processes, identifying control points, SOX compliancy and business development but I am aware that I still have plenty to learn so I would always like to think of myself as a student.
There are many ways that I can provide additional value to the work at hand like I always do, there’s always an area of improvement in processes that exists and one likely to get overlooked is to assess the process controls and process efficiency.
Also, I get a great deal of satisfaction for every project completed and seeing them go-live".
Long Form Blogger / Article Writer
"Given my experience in content creation, digital marketing and project management, I am confident that I can be an asset to your company. I began my career as an executive assistant, worked my way to becoming a licensed teacher with English as my chosen specialization.
I graduated from the University with a degree in Communications, I majored in Broadcasting and minored in Journalism. I used this background when I began my SEO career as a technical writer, link builder and eventually as a trainer to SEO/SEM/digital marketing newbies. This career path has had its challenges but I am thankful because I have learned a lot and I believe hands-on experiences are indeed very helpful as I reflect on how to manage my team and quality check content before uploading blogs, articles or social media posts.
In my current job, not only do I create content, I proofread content and I also transcribe interviews for one of our podcasts which I find very helpful because these audio files contain a wealth of information and once they are transcribed, we can write summaries, grab snippets, and create other types of written content to be shared on various platforms.
I recognize the immense importance of quality content. A piece should not just be wordy and long, it should also be comprehensible and attracts curiosity from an online audience. In this day and age where all of us are bombarded with tons of information via the internet, unique and quality content would stand out from the rest".
Digital Marketer / Social Media Assistant / Customer Service
"As a digital marketer, my work was heavily focused on using Facebook Ads Manager to boost our paid ad campaigns for a local skincare company. Every week, I schedule an ad campaign using Facebook's customized market targeting by carefully selecting keywords and demographics that relate to the audience we want to reach. I check the app often for engagement spikes, and make sure the campaign is active, and the posts following Facebook guidelines.
I have limited experience in Google Adwords, but as it is very similar to Facebook Ads Manager, I can learn it quickly and with ease. I have over 2 years formal work experience and a bachelor degree in Management in one of the top schools in the Philippines. I am confident, yet humbled, that I can deliver the output you expect from me.
On content writing, graphic design, and video creation, I have been doing freelance work since college, and have been devising informative posts for my first job. I am skilled in Adobe Premiere Pro and Photoshop, and knowledgeable in After Effects".
Virtual Assistant / Insurance Verification / Customer Service
"I worked as an Insurance Verification Specialist for a psychiatry clinic located in state of California on my previous job. Responsible in verifying patient insurance coverage for mental health and ensuring necessary procedures are covered before the patient visits the physical office. With my broad expertise in Insurance Verification for the patients, I can assure that I can monitor and do all the projects needed to be done in a timely and accurate manner. I am proficient in using online EHR systems and my experience in Medical field in state of California for 4 years will certainly help me when it comes to verification, medical billing and other terminologies used for the job.
I also worked as a Medical Billing Specialist for a psychiatry clinic located in state of California responsible for filing claims to the Insurance company for reimbursement with an in-depth knowledge of each insurance company's billing policies and reimbursement schedule. I'm familiar with the coding (CPT CODES, ICD-9 & ICD-10) and billing process for MediCal, Medicaid and Medicare thru online (Availity, Noridian and other Insurance Websites) since mostly of our providers accepts variety of patients using these types of insurance. I am also knowledgeable in submitting corrected bills by following the insurance company's guidelines for filing a reconsideration claim.
Other Skills Accumulated from the past:
- Established good communication skills thru everyday conversing with insurance representatives and patients.
- Established good navigation skills for the insurance websites.
- Established good typing skills and entering data in accurate manner in EHR system (Electronic Health Record system).
- Established and extended knowledge in HIPAA rules and Medical regulations.
I am a fast and adept learner that can work under pressure with a good decision making skills and highly adaptable to situations. I am looking forward in giving and helping to the best way I can for the company".
Service Accommodation / Property Management / Virtual Assistant
"Why you should consider me for the position?
• I am available to start immediately.
• I have prior BPO call center customer service experience working in Expedia, Nu Car Rentals and Manulife dealing with different types of customers, vendors, and partners.
• I am trainable and willing to learn in order to be effective at work.
• I have the necessary skills and experience needed for the job.
• I have exposures in different fields and platforms which give me an edge over other applicants for this job. I am also good in sales, marketing, and account management role.
• I am hardworking and committed in providing a good service to my client and customers to meet their satisfaction.
• I have the system requirements needed for the job for a functional work station and internet connection.
• I am comfortable working either remotely as an independent worker or in collaboration with a team.
• I can do multitasking and flexible in task assignments.
• I continue to improve my skills through continuous learning and practice.
• I am open to constructive criticism and work on my weaknesses to improve myself and my performance at work.
Looking forward to be hired as a Service Accommodation Virtual Assistant and be able to start working in your company."
VA / Property Management / Service Accommodation Manager
"I have several things to offer that I could utilize for the growth of your company. Here are the list of my skills and related experience:
I worked part time as an online business assistant to a client from the US, my duties are:
*research for home industries
*transfer the information to Google spreadsheets/Excel
*communicate to him using Skype, and I have to speak English so we can both understand each other
I worked as a Real estate virtual assistant which is on graveyard shift. My tasks are to:
* manage emails
* answer calls
* social media sites, including their official website
* operate blogs
* assist different clients
* input all the leads to Excel in order to import them to the system
* check schedules
* sort the files on Google drive so everything are on its proper place
With my tasks as a virtual assistant, I was trained to work under minimal supervision so that my superior can accomplish what should be done within the day and to keep everything on track. Regardless of the experience that I have, I am still willing and open to learn and to be trained. And I assure you that you can never go wrong on hiring me."
Technical Support / Helpdesk
"I believe I will be an asset to your company since I already have 10 years of experience as a Customer Service. This particular job opening will not be different from what I've been doing for the past decade. Give the experience I have, I can share this to my future colleagues given that I will be hired, and I can also share a lot techniques to handle different types of issues and scenarios. Expect that my experience and skills will be a valuable asset once I'm hired and I believe this will be an advantage for an employer.
I am an expert when it comes to troubleshooting both using phone and chat. I've been a Technical Support for 8 years and a CSR for 2 years. I know how to handle both hardware and software issues. If you can check my resume I have years of experience handling Active Directory accounts, doing remote session to rectify different issues of the customers both using phone and chat. I believe this is an advantage for me as an employee.
There are a few things that I believe I can contribute, I have 5 years experience troubleshooting Cisco VOIP both hardware and profile creation. I have a 5 years experience for handling Active Directory accounts consists of account creation, password resets and unlocking account, installation and troubleshooting for MS related applications. We use the application BOMGAR for chat support all over the world. I have an extensive experience for remote troubleshooting as well using RTS application. I can also troubleshoot minor operating systems such as Linux OS and Mac OS. We use different type of ticketing systems as well, I've been using the servicenow ticketing system for almost 5 years, JIRA ticketing system for 5 years and CRM for almost 2 years under Dell Computers Association. I am also a Dell Onsite Support Certified and ITIL v1, v2, and v3 certified as well. We used VSPhere to assist users reset the connection of their virtual machines".
Tech Support / VA
"I have a 10-year call center experience as a Technical Email and Core Network Engineering Support. As a technical support, I have a wide-range of skills such as in-depth knowledge of hardware and software, attention to detail, high level of concentration and commitment, interact with a wide range of customers and technical issues, listening skill, maintaining customer relationships, outstanding customer service.
After being in a BPO industry for many years, I ventured in a business and it's running for 2 years. Aside from the physical store that we own, we also have an online shop. We use social media platform to market our products. My husband manages it now while I am working from home.
My expertise include my technical skills- internet connection troubleshooting, network setup, email configuration for both Web-mail and email client, basic troubleshooting with IPTV and VOIP, administrative assistance, phone and email handling, multitasking, typing ability of 50-60WPM and social media account management and marketing".
"I can say that I can be an asset to your company through my extensive experience in the academe, where I handled Journalism subjects that mainly catered to students producing write-ups for various topics as well as handling social media pages like The Lycean Post where my classes produced and handled social media content on Facebook, Twitter, and Instagram. I handled writing workshops to develop students’ skills for writing on the web, as well as practical exercises where my students produced social media posts from time to time.
I also have a significant experience in content writing while working as a faculty, as I was sent as a professional intern in a graphic design company where I served as a content writer and copywriter, producing writeup in various fields such as web design, graphic design, corporate photography, and videography on a daily basis, using various SEO techniques (black hat and white hat) in order to maximize the reach of the writeups that were to be put up as blog posts in the company’s website.
Furthermore, my four-year teaching experience has further honed my exemplary command of the English language as it has become the bread and butter of instruction in the university".
Real Estate / Property Management VA / CSR
"My last work is as a Property Manager of 8 rental home properties in Maryland USA and 2 apartments in New York USA. I am managing three of those eight properties through Airbnb and Vrbo. My daily tasks are to respond to emails, SMS, and phone calls coming from current tenants/guests and vendors. I am also handling onboarding for potential tenants and vendors. My other tasks are drafting/preparing lease contracts for new and renewing clients, and also processing rental permits for the properties yearly. I also handle purchases needed for the properties through online website like Home Depot, Amazon, Target and Best Buy. I log all my completed and pending tasks through Trello which helps me track all my tasks efficiently. My goal is to make sure that I manage and resolve all concerns from the tenants/guests as reported. My organizational skills is a great advantage to make me a very reliable and trusted point of contact for your properties across England and Wales. I have been trained to use platforms like Trello, Rentecdirect.com, DocuHub and DocuSign, Airbnb and VRBO websites for online booking, onboard vendors coming from job posting sites like Thumbtack, Craigslist and Yelp. I am a fast learner and willing to be trained as needed to meet the demands of this role.
I am confident that I can help your company ensure that guests are always given the best customer experience they could possibly get through their accommodation. I believe my skill set and experience will lend well to helping your company achieve your strategic goals and objectives through this role. I am interested in a new challenge and an opportunity to use my technical skills and experience in a different capacity than I have in the past".
Technical Support / VA
"First and foremost, I’m here to provide excellent customer service.
Every company’s success can be attributed to how their support deals with a customer’s problem. In my years of providing technical support, I learned that the best way to deal with a customer is by acknowledging the problem, empathizing with the customer and finding a solution to the problem in a timely manner. This results to a happy customer. Sometimes, even if you don’t resolve the issue but they know that you’ve tried your best in assisting them, it’s already enough as it equates to providing excellent customer service.
Happy customers mean more business. More business is good not just for the company but for the employees as well. This is a win-win situation to everyone in all aspects. As a Customer Success and Support Agent, I’m here to help you retain old customers and gain new ones.
I’m passionate about helping customers. It’s such a nice feeling to be able to help and fix a customer’s problem on your own. Sometimes customers also tend to overthink and I’m here to simplify things. Providing quality technical support means adjusting to the customer’s wavelength and help educate them.
I love a challenge. I think outside the box. In the past, I’ve encountered customer issues that don’t have an easy solution. I learned how to replicate the problem and I find ways on how to resolve it before escalating it to a higher level of support.
Lastly, I’m in this for the long haul. I’ve worked in the BPO industry under 1 company for almost 6 years and I’ve had a VA client for 9 years".
"I want to impart my knowledge, skills and abilities to your organization. My 14 years of extensive experienced as a professional accountant in different industries locally and internationally provides me a high working standards, help me to systematized all accounting tasks such as general accounting, accounts receivable, accounts payable and other administrative duties. I have a great attitude, can work independently with pressure and have strong working ethics. I have experienced working virtually or homebased as professional accountant, having expertise with different accounting platforms such as Quickbooks Online, Quickbooks Online Payroll, Quicksbooks Desktop, Xero, JD Edwards Oracle, SAP, Accounts Reconciliation Management Systems, Blackline Systems. MS Office and G-Suite Google apps such such sheets, docs, drive and others. I will help your company to supervise daily support in the operation. Plan the most efficient financial and administrative procedures. I will lead a team of professional that will be an asset of the company. I have excellent communication and organizational skills. I have an analytical mind with problem solving skills and will be able to discover new ways to do job more effectively".
Admin Assistant / Data Processor / Customer Service
"Whenever I am working with a firm, I always set my goals from long term engagement. My area of expertise is Administrative Assistance and Data processing. I worked with a Logistic company that is based in Australia for three years. I can say that I know how the business works in and out. From booking to tracking and tracing of consignment. Basically, my job is to do invoices and do some basic accounting and handle customer service. Later, they trained me to make quotation for every freight and I got promoted as Admin Manager where I was tasked to book a shipment with different vendor across Australia including tracking and tracing of the shipment. I have to keep the customer records, how much tailgate and other charges that needs to be added. I am also in charge of doing quotation of the item, place the price for the items that needs to be moved. For this task, I have to know the exact dimension and weight of each item. Basically, we're using a calculator for that. For the customer's records we're using HUBSPOT, for the chat inquiries we're using Zendsesk".
Graphic Designer / Customer Service / VA
I worked with several BPO firms. I was a Tech Support Rep for 6 months (Apr 2008 - Oct 2008) under Time Warner Cable in which I fix internet connection over the phone, do remote desktop assistance, and create tickets for escalation or technician dispatch. The demand for patience, being customer-centric and problem-solving skills is really important. I handled around 88-100 email cases spanning from buyer defrauded, item not received or not as described, account takeover, billing, general inquiries, and educating users regarding phishing and spoof/spam emails. I was able to learn all these things through training and experience. In this job, we used Kana software in handling emails.
Armed with only Photoshop, a bit of knowledge in HTML and CSS, I started applying as a Graphic Designer in Dubai. I landed my first design job in a moving and storage company. I was their solo designer designing marketing materials and handling websites. I then worked for several companies with the fast-paced setup and a lot of rapid changes to marketing materials, the demand for concentration and attention to detail is very high. Aside from Photoshop, I quickly learned to use Illustrator for large format graphics, InDesign for creating an 120-page programme guide, flyers, roll-up banners and backdrop; PremierePro for video editing (stitching different video clippings, inserting logos, adding music, etc), Dreamweaver for creating email newsletters, MailChimp and CampaignMonitor for mail blasting, and lot of other things like photography especially during the event.
What can I do for the company?
- Improve the look and feel of your website, for a stronger online presence and to be at par or exceed competitor websites.
- Market the website through social media for a potential of getting more web traffic, which can turn to customer acquisition.
- Quicker handling time on email requests.
- After learning everything like how the business operates, I will come up with steps, templates, and process to get the job done faster.
- A reliable staff that can eventually become the client's "jack-of-all-trades".
Admin. Assistant / Data processor
"Working as an Administrative Assistant for four (4) years, have equipped me with many skills. Skills that I want to put in to good use by providing professional services to my client for their satisfaction. I am knowledgeable in MS Office (Word, Excel, Powerpoint), Google drive, Hootsuite, Wordpress, etc. Some of the tasks I did were matrices of the daily activities of the office such as operational & administrative activities. Data entry of the daily transshipment permits (20 to 50 entries a day) including specific information on that particular permit), incoming and outgoing communications, written memoranda, encoding of importations for monitoring and maintaining/updating of database. I also prepare the reports that are to be submitted on a weekly basis, some are confidential due to the nature of our work because I was assigned at the Intelligence and Investigation Division, reports such as maritime, weekly activities, transshipment, xray, and other reports. My work also includes monitoring of the importations of different commodities and consignees, check the corresponding permits, and other related tasks. I also prepare powerpoint presentations and provide information therein. I keep records and file all the documents in our office, accordingly. I provided my service with utmost care and to the best of my ability, so my employer can rely on me because he/she's assured that I can keep up with them. That's why I believe that I am a great fit for this position because not only with my skills, but I can also adapt easily, I look into it and I make sure I can provide it as soon as I can with the highest degree of professionalism".
Content Writer & Social Media Manager
"Working freelance as a social media and content writer allowed me to articulate what I think is working well and what isn’t for a company’s online presence. If they have a strategy in place, I may be able to offer ways to build on it. If they don’t have one, I could be able to offer ideas that align with your business goals. I create content and perform social media marketing techniques in promoting brands to acquire more audiences and turning them into sales. Working as a social media manager gave me an opportunity as to demonstrate both my strategic thinking as well as my judgment and soft skills since a good social media specialist should be able to work with your CS team that is why I make sure I can provide support that’s helpful and on-brand, and also recognize when it’s better to take the conversation off social media.
I can multi task fairly easily, learning new skills quickly and effectively. I consider myself a hard worker who is optimistic and very fun to work with. I always have a positive attitude towards work at any circumstances. I consider myself to be highly organized and capable of taking on the tasks listed in your job listing. With my skills as my ticket in getting this job to a great relationship and giving your company more success in all aspects. I strongly believe that I would be a great addition to your company and that I could learn a lot as well".
VA for E-commerce Store
"I can help a company achieve their objectives and generate sales more than their expected income. By listing winner products and advertising these products thru social media, this will help the company get more sales than the usual. The process to achieve the company's objectives will start in Winner Product Listing, after you got the list you may start testing these products by advertising thru social media and the product would sell it self. To put the product to test, I can create a video ads or photo ads. We do not have to force the product to sell and spend a lot of money in ads, we just need to find the right products to test. I can also make a list of winning products for the company. The process will not be easy but I guarantee that I could make this work. To achieve the company's goals is my objective and I will give my very best as an experienced employee. My skills as a Social Media Manager, Video Editor, and in Product Listing will be a perfect match for this position and also a good opportunity to have my other skills and qualifications make a difference."
Social Media Marketer / Wordpress
With my skills I can help you, by:
- Increasing and getting more links and or traffic to your website, more items/articles shared via FB or Twitter through content marketing and that is by creating and sharing of online material such as videos, blogs, and social media posts to social media platforms which soul purpose is to gather traffic and links to your site.
- Increasing your ranking on Google for certain phrases (Using SEO tools which include Ahrefs, SEMrush, Moz searching keywords using these tools and after which ranking it by optimizing one’s site using the long tail keywords per page so that it can rank more higher.
- Having more time on your website spent by customers (Creating user friendly, easy to read content, creating articles that may stimulate the viewer's interest on a particular topic,etc).
- Setting-up your Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube) and then manage and update it.
- Tracking your Social Media Accounts using different Analytic tools in each platforms.
- Creating Facebook Ads, content planning
- Collating and Interpreting Insights
- Uploading videos on YouTube
- Moderating YouTube Comments
- Uploading Videos to other Video Sharing Sites / Social Media
- Answering inquiries and Messages on All Channel & Profiles
- Creating Slideshare Presentations
- Joining SMM groups and interacting
- Moderating your WordPress site
- Optimizing WordPress Site
- Creation of Simple Website
Branding and Digital Marketing/Content Writer/General VA
"I believe that with my current skill set and vast experience, I will be able to deliver work with exceptional results.
I'm working as a Virtual Assistant with well-rounded knowledge and skills in branding, content management, SEO and Social Media for almost 8 years.
I started working as a content writer by crafting interesting, concise and informative materials for various online portals and niches, until such time I’ve ventured to improve my skill set more.
I can also execute various admin tasks, graphics and video editing, podcast stitching and management, email creation and anything a client will ask favor for with preciseness.
I also know how to do SEO and Social media tasks, although my knowledge and skills for it is 8 out of 10. I know Wordpress in regards to prettifying blog site and other basic back end management.
Currently, I worked on my own brand, managing my personal blog. With that, I am able to apply what I learned from my previous work all the techniques that my previous clients taught me. I work with passion and love my work as much as I'll love my clients. As a well-rounded and positive individual that loves challenges, I am also resourceful in bringing solutions to the table and both a goal and result-oriented person. I can definitely claim that I will be your wing-woman that will help you drive your business. So, count me in"!
Graphic Designer/ VA
"I am best known for having a lot of skills, mainly technical. I can do web designing and web programming, which can definitely help when it comes to website maintenance. I can also do graphics and design, and add the necessary beautification whenever needed. I can do infographics, mini illustrations, logo and photo editing. I'm always on the internet, so I can definitely do a lot of research and I'm keen to details. I have few experiences with product listing and I've been known to have great patience so that task is not a problem either. I'm a Computer Engineer, and I have been trained to program mobile applications even during my school days, so I know that field so well. In marketing, I know how to handle social media (instagram, facebook, twitter, and pinterest), create some simple and attractive content to market, and write some blogs. The reason that I have so many qualities was all because of my experiences and some are because of my studies. Being a geek has its perks, but it became a great opportunity for me to grow myself. I am forever humble with these abilities and I will not hesitate to use them in order to help and provide great quality content".
General VA / Customer Service
Primarily I am an experienced Customer Representative:
I Love serving people thru Customer Support but I can also do:
Data Entry in Word, or Google Docs, Transcription (transcribing voicemail, video or audio, podcasts etc.), Internet Research, Typing, Forms Creation, Executive Assistance, Project Management & Training Tasks, Email Management/Filtering, Booking appointments with clients, Following up with clients/customers (sending thank you and other reminder emails), Receptionist duties (answering occasional calls), Calendar Management, Lead Generation, Keyword Research, Social Media Management
"Your company goal is my mission. With regards to my previous jobs experience as customer service representative/virtual assistants that entail multitasking which will make cost and efficiency to your business. At my previous company, As a team leader to my previous job as well I been able to improve great teamwork and communication among members of our team. I can bring not only my ideas from my previous job but my general passion for innovation, to your organization. To be able to reach this target I need to get to know more about the team's structure I must understand the functions and interrelationships of your team/company in order to set workplace goals that will make our team more productive and helpful to the rest of the organization. Also, an open communication as always with my superior/bosses/ managers to be able to show support towards a great teamwork.
To be able to reach those; I need a smart goal that has clarity and deadline for achieving them. It should be specific wherein it is clearly defined, measurable, attainable and relevant towards our team and most especially should have a time when will this goal be achieved."
Accountant / Bookkeeper / VA
"Given my skill set, I'm looking forward to help the company improve the bookkeeping, accounting procedures and controls, and reporting. And I will make a plan and a timeline for me when to accomplish this.
First, I will have to look and review the previous year's, and this year's previous months' financial reports and transactions, so I could have a view of the flow and accounting procedures done and check the same whether the transactions were properly entered into the accounting system, whether the income and expense accounts entered are correct (most of which would come from the bank reconciliation made), whether there are irregular accounts (like negative accounts), whether there's an overstatement or understatement of any account (if accrual accounting are being used, depreciation of depreciable assets should have been made as well as amortizations of prepaid assets). This might only go around one day or two only. If there are areas in the accounting controls and procedures that needs to be corrected or can be improved, this would immediately be referred to management (as well as if I have inquiries on anything).
If after reviewing previous financial statements and transactions, and found that everything is okay, or if all that needs to be adjusted were corrected, then shall I begin the timeline for the improvements. I shall do the bookkeeping on a timely basis (based on accounting control and procedures, most probably, everything should be entered upon receipt of data -- receipts, invoices, etc. Payroll shall be diligently monitored, if possible on a daily basis, depending on the number of employees, so payroll may be done immediately the day after cut-off date Bank reconciliations shall be done exactly upon downloading of the bank statements into the accounting system (as much as possible, the following day), accruals, depreciation, and amortization on the day after month-end.
The above paragraph would help me generate, process and analyze the financial reports within two (at most would be three days). This would result to a more efficient submission of the Balance Sheet, Cash Flow Statement, and most importantly, the Profit and Loss Statement (Income Statement) to management for decision making purposes. And I can also make suggestions base on my analysis."
Admin Assistant / Data Processing
"I can be a real asset to the company for I am a dedicated and hardworking person. I will always try to be recognized for my incomparable hard work. I will not give up easily because to me quitting is never an option. I can work under pressure; I really love challenges because the more I overcome challenges the more I become better with each passing day. I will stay focus to all my goals. I will make sure that before the day ends, I will be finished on what I need to do on that day. As a mother, I have all the motivation to work hard not only for myself but for my kids because I want to give them the best life they deserve, and I want them to enjoy the fruit of my hard work. This job is close enough from my previous job as a Data Entry Analyst. I know through my willingness to learn there is nothing on the way that I cannot handle. I hope you will give me a chance to enhance my knowledge and learn new things so that I can give positive outcome to the company. I am looking for a long-term job and I am looking forward working with you".
Recruitment, Admin, VA or Data Entry
"When I read the job posting, I know I can help your company in so many ways. With my last working experience in the Corporate World as a part of the Talent Acquisition team, my main job was to screen and provide potential candidates to our company and did mostly administrative tasks on top of my main job. I always communicate to different types of people including stakeholders and clients which are foreigners and locals as well as rank and file employees. I can excel as an administrative assistant/ virtual data processor and can guarantee you that I can do all the jobs you would ask me to do.
In a workplace, there are always targets we need to reach and I can do that by looking into the job and then planning on what to do first. I need to manage my time and spend more time on crucial work by prioritizing what do first and what to do next afterwards. I always need to do what is expected of me and go beyond what is expected of me plus doing initiatives as well".
Accounting and Quickbooks Expert
"The best way to prove the things that I can do for your company is for your company to invest your trust and confidence with me first. It will not be easy to gain your trust but with the knowledge and skills that I have acquired thru studying and experience, I assure you that it will be beneficial to both of us to work together as a team. I will try to introduce new techniques (enhanced templates for accounting reports, client friendly formulas and working papers) that could fast track the services that your company offers to the clients. Together, we will develop employee friendly tools and step by step procedures that could bring out the best among us. For example, we could adapt these 10 simple guides that I am using in my current jobs:
1. Start your day with a prayer and positive mind.
2. List down your tasks to be accomplished for the day. (to-do-list)
3. Set a timeframe for every task that you will do.
4. On time is late.
5. Do not cram or panic. Stay calm.
6. Be ready to adjust.
7. Give your best shot. Do your job as if you are the boss/owner.
8. Take time to take a deep breath. Have a break.
9. Eat your meals on time.
10. Do the things you love and Love the things you do.
Some of those guides may sound/look photocopied but those are the guides that I chose to always bring out the best in me".
Quickbooks and Accounting Expert
"Being a graduate of a 5-year Course, Bachelor of Science in Accountancy and having a 5 year of experience in the Finance Industry, I can be an asset to your company. I have experience with several accounting software such as Quickbooks I worked as an Internal Audit Assistant on a bank in the Philippines. I have experienced dealing with different kinds of account. I also worked for an Australian CEO before. I do also experienced working with a Non-Profit company in the USA as an Accounting Assistant. I do Accounts Receivable and Accounts Payable management and accounting for my previous clients. I also do Inventory management and asset management. Bank reconciliation is also one of my strengths. Preparing tax returns, is one of my expertise, especially here in the Philippines. I have various clients and they are entrusting me with their book of accounts, financial management and tax reporting. I am always careful with my client’s accounts and financial records. Being precise and accurate on the information that I am handling, and recording is a must for me. In everything I do, I always make sure to excel and give my best to it. It will be my pleasure to be a part and serve your company".
"I worked with an NGO in China as Finance Officer for 6 years. I introduced Quickbooks to their system. I trained and guided their employees to use the software. I headed the Finance team. I enjoyed working with different people and witnessed different culture and traditions. I am a fast learner. I do what I can to understand the things given to me with little or no supervision. When I first use Quickbooks, I was trained for just a few days and learn more about it myself. I practice everyday to familiarize myself with the terms and procedures to follow in order to generate a correct report. I am very diligent and passionate in my work. I make sure I finish my tasks on time".
Quickbooks / Accounting / Bookkeeping
"I graduated at Holy Cross of Davao College with the degree of Bachelor of Science in Accountancy. With more than 10 years of work experience, I had confidently developed my knowledge and skills and learned not only how to deal with people but also acquired self-confidence. I am used to extensive way of recording, maintaining book of accounts, invoicing, accounts payables/receivables and basically applying all accounting principles in my work. I have learned to value clients and maintain good relations with them.
The field of accounting offers stimulating and challenging work that is constantly evolving and I keep abreast through constant self learning and research. I want to be part and contribute to your Company’s success. I will apply the broad knowledge I have in Bookkeeping/Accounting. I believe I possess a great sense of initiative on the things with less directions. Communicating a company’s vision, translating it to reality, inspiring and motivating others, and Team work. I am always ready to take the responsibility and meet my deadlines".
Graphic Designer / CS
"Designing is where I'm best at, whereas what I can offer to your company is the best quality of my designs. I will apply all that I have learned in graphic designing. I will help the company grow further and recognize by many people. My main software that I am using is Photoshop, which I know very well, been using this software since I was in College. I worked in a local Printing company as graphic artist. I made every client awed by giving them satisfaction for designs that I make. Seeing them satisfied motivates me to improve more on my skills. I have never been part of a team, but I know how to cooperate and be a team player. I'm very helpful especially when someone needs help regarding the job and for personal issue. I have an experience in BPO as Technical Support at Sykes(Verizon) , so I know how to deal with irate Clients ,It's part of the job. I will give all my best for the company and together we will grow".
Virtual Assistant / SEO / Social Media Manager
“I will provide 100% my all in my job. I will do my task with less revisions, and deliver it on or before deadline. I will also do other tasks assigned by the management to help the company to grow their business. I will be productive and positive with my work. Just in case that I don’t know what to do with the assigned task, I will do a thorough research and be resourceful in order for me to accomplish the task. I will also be helpful and respectful to my superiors and to my co-workers to have a friendly and professional working relationship. I can use my skills, experiences, and knowledge to share it with the team and follow the company rules and regulation to achieve the goals of the company to grow and be the best. I am ready to take the responsibilities and challenges in the future with the company. Since I’m applying for a home-based job, I will be dedicated, honest, trustworthy, understanding, and provide full support, and open communication with the team. I’m looking forward to work with the company for 5 years and more”.
Article Writer / Blogger
Writing is an inherent passion and ultimate channel for self-expression of this candidate. She loves generating ideas, adapting profitable ideas that makes her abreast to latest trends. She started her writing career in 2011 when she was hired as a writer for a blog site, forum, and website that catered to health and wellness issues. Most of her assigned writing jobs require a minimum of 500 words. She can finish writing a 500-word article within 2 hours on the average, but may exceed in time depending on how deep an issue is all about. She can also do keyword research to produce fresh, and unique articles using keyword research tools such as word tracker, Google insights, Google trends, and other relevant tools. SEO was slightly touched but she does not have background knowledge on how to perform tasks such as off-page and on-page search engine optimization and would like to learn this if given an opportunity.
How are you going to use your current skill set in order to help client? How will you fit in client’s organization?
"In all forms of relationship, the mutual interest, understanding, and respect are always vital elements to promote wholesome dealings with one another. Therefore, in a work setting, both of the employer and employee should be united in goals and must show coherence in their performance and expectations toward each other. If I will be hired for this noble writing job that focuses on health and fitness, I will dedicate my valuable time in conducting extensive research and producing high-quality health and fitness articles or blogs. It is will be my primary duty to upkeep the company’s goals and objectives.
I believe that a company will only earn its credibility if it has satisfied the needs of its target audience. Therefore, it is essential to be emphatic and empathetic in the entire writing process to achieve the best output. I can understand how the time flies fleetingly and innovation takes place as technology continues to advance in this fast-paced world. Hence, it will be my commitment to improve both of my strengths and weaknesses to perfectly suit with the expectations upheld, and become one of the best health bloggers or writers around. I will be sensitive towards the current events and issues relating to health and fitness to produce the freshest and unique contents. Moreover, I will commit to keeping myself updated with relevant tools that can boost my writing skills and English proficiency as I believe, “when we stop learning, we also stop growing."