Communications Specialist / Virtual Assistant

Company Description:
We are a dynamic, small Canadian business specializing in residential and Airbnb cleaning services. We pride ourselves on delivering exceptional service to our customers and maintaining a clean and welcoming environment. As we expand our operations, we are seeking a motivated and detail-oriented Communications Specialist / Virtual Assistant to join our team.

Job Summary:
As a Communications Specialist / Virtual Assistant, you will be essential in managing communication flows, supporting our field staff, and ensuring operational efficiency. Your role will involve interacting with customers and staff, overseeing administrative tasks, and contributing to our social media presence.

Key Responsibilities:

1. Handle outgoing and incoming sales calls, emails, and messages.
2. Facilitate communication and follow-ups between customers and field staff.
3. Log field staff information and job hours
4. Review before and after cleaning photos and communicate any issues.
5. Create and update invoices for review.
6. Manage field staff schedule by confirming daily schedule, track hours, and document each job's details and document as needed on tuno.
7. Craft engaging social media posts and manage our online presence across various platforms, including familiarity with Canva.
8. Maintain daily logs of tasks completed and pending tasks to ensure nothing falls through the cracks.
9. other tasks as assigned and as needed.

Qualifications:

Proven experience in administrative support or as a virtual assistant.
Excellent English skills both spoken and written
Strong communication and interpersonal skills.
Ability to manage multiple tasks and prioritize effectively.
Experience with CRM software, particularly Turno (preferred).
Proficiency in Canva and various social media platforms.
Organized, detail-oriented, and self-driven.
Excellent problem-solving skills and the ability to work independently.

We are invested in our agent’s success. You will go far if you are:
- A fast learner
- A great communicator
- Calm and collected under pressure
- Can help us optimize our current processes
- Be a self-starter

Benefits:
Flexible, remote work environment.
Opportunity to be a part of a growing company.
Supportive team culture.

Currently looking for 25 hours per week 5 hours per day from 11 am -4 pm Eastern time Wednesday - Sunday for 5 days with the opportunity to become full-time with expansion and performance.

$5.50/hr. to start, with raises every 6 months, and performance bonuses.
If accepted, you will be provided with training to help respond to customer queries via phone
call, email, live chat, Facebook messenger, & SMS.

How to Apply:
Send an email to Upgrade to see actual info with the subject line: “I want to be a Communications Specialist / Virtual Assistant" Please include a link to your OnlineJobs.ph profile within the email when you apply then
complete the Google form you will receive in an email.

Note: After you send the email to apply, you will receive a response froUpgrade to see actual info with a link to a
Google form. Please complete the questions in the Google form to be considered for this
position.

Forms that are not completed or only partially completed will not be considered. In the form you
will be asked your age. Answer 40 to prove you are paying attention to detail.
I look forward to working with you!