Rhino Squad

Virtual Assistant to Ryan, a Popular Online Fitness Community Creator - Looking for a Unicorn!

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TYPE OF WORK

Part Time

SALARY

Competitive Rates Plus Rhino Perks (wellness package, PTO, 13th month, quarterly bonus, bi-annual increase)

HOURS PER WEEK

10

DATE POSTED

May 03, 2024

JOB OVERVIEW

Here’s a quick video sharing why you may want to work with us! Upgrade to see actual info

I’m Rhino Julie, and I LOVE building super teams to service our clients' needs.

If you love a challenge, love problem solving, love working with others (and also love working by yourself LOL), and it makes you happy when you overdeliver for clients, I want you on my team!

My promise to you:
*I provide a FUN working environment.
*We are constantly learning new things.
*We are a team who wants to be the best at what we do, which means you have the BEST teammates.
*I ALWAYS pay on time.
*I treat all of my teaUpgrade to see actual infombers with respect and love.

Client Overview:
*Ryan is the founder of a community of coaches who train individuals seeking next-level fitness. He’s looking for a unicorn who can help him with customer service, client communication, and other administrative tasks.

Client Requirements:
*Must be able to work for 2 ½ hours from Monday through Thursday, 9am - 11am Mountain Time (US). 10 hours total per week.
*Strong written and verbal communication abilities.
*Must be super organized with great attention to detail
*Detail-oriented with a commitment to quality control.
*Proven experience as an Admin Assistant or in a similar role.

Software tools used by the client:
*Keap (client will train)
*Instagram
*Google Suite


Responsibilities/Tasks:
*Manage Ryan’s Zendesk
*Handle customer service inquiries and support issues
*Ask for referrals for Ryan’s business
*Handle communication with coaches and clients, including follow-ups and re-engaging canceled clients
*Assist in building and maintaining Ryan’s Instagram following to enhance client engagement and brand visibility
*Manage routine administrative tasks including handling credit card declines and other payment-related issues
*Utilize Google Suite for various administrative functions

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If you know in your heart this job is for you, please apply on our super quick application system by clicking here: Upgrade to see actual info==

You only have to apply for one job through our portal, and then you can email us if you want to be considered for additional positions.

We have many positions available, so even if this one isn't a perfect fit, if you are a hard worker who loves learning and pays attention to the details, we will probably have something else available for you!

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Our super cool hiring process:

*We have real people communicating with you and looking at your application!
*We PAY you to take a Paid Test for the client you're applying for to make sure you like the job and you have the skills for it.
*At any time, you can check out the other clients we have and ask to take Paid Tests for them, as well!

Please note that there is a 1-time Profile that you will help us fill out before the Paid Test. This profile will be sent to our clients, along with your Paid Test results. We value you as a person, and we value your time. Once you're in with Rhino Squad, you're IN, and you have lots of job opportunities available to you. So we appreciate your help in preparing your details to present to our clients.

IMPORTANT: Do not book on Rhino Julie's client booking page, this causes our potential clients to be unable to book sales calls with her. We love your enthusiasm, but Rhino Julie's job is to get clients for our virtual assistants to get their dream jobs. Our recruitment team’s job is to take care of our applicants and help them match with their dream job. So, please apply here for your dream job and we will invite you for an interview if your qualifications match the job you're interested in. We cannot stress how important it is to leave her calendar open for her client calls.

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