Virtual Assistant - Account/Client Manager Support

????Location: Work From Your Home At A High-Performing Digital Marketing Agency

**About Us**

At Patient Acquisition, we're not merely observers in the aesthetics and telemedicine industry - we're key players who have been in the trenches. Composed of medical professionals and marketing enthusiasts, our team brings a depth of understanding and industry expertise that's simply unmatched.

Our partners are the crème de la crème of the aesthetic and telemedicine services providers. They rely on us not just to increase patient consults and amplify revenue per visit, but to propel their businesses to new heights of success. **Our secret? It’s not our unique blend of deep industry understanding, data-driven marketing strategies, or remote closers who help them scale past their competition, our secret is YOU. We hire top talent, A-Players, like yourself who are passionate about their work and love delivering unparalleled results.**

We’re on a mission to help 100 clinics scale past 7 figures and you could be a part of it.

As we continue to grow and build the all-star team of marketing mavens, we are seeking a talented Virtual Assistant - Account/Client Manager Support to collaborate with us on exciting projects and help shape the digital landscape.

**Job Description**

Are you driven to excel in client success within the aesthetic industry? Patient Acquisition is searching for a Virtual Assistant to support our Client Managers in an innovative digital marketing agency setting. This role plays a pivotal part in optimizing influencer and ad campaign strategies for our valued clients, ultimately boosting patient acquisition.

**Responsibilities:**

- Serve as the primary point of contact for the Account/Client Managers, assisting them in managing and nurturing relationships effectively by making sure that all admin tasks are handled in time
- Assist in the development, execution, and management of successful TikTok, meta, and influencer campaigns for med spas, telemedicine, and aesthetic clinics, ensuring campaign objectives are achieved
- Utilize tools such as Upgrade to see actual info, GHL, Notion, and Slack to organize client work and facilitate seamless communication between clients and internal teams
- Proactively identify opportunities for account growth and collaborate with the internal team to devise strategies to meet these objectives that would impact the Account Management department
- Collaborate directly with the Account Managers to transition responsibilities and gain guidance on account management impact strategies
- Liaise with the whole team to communicate necessary edits and changes based on created action plans
- Document all campaign data and client communication meticulously in account boards and spreadsheets
- Excellent attention to detail and organizational skills

**Requirements:**

- Minimum of 2-3 years of experience in account management, administrative, or digital marketing
- At least 3 years of experience in a customer service-oriented role
- Experience in aesthetic clinics, medical spas, telemedicine, or related fields is advantageous
- Strong project management skills with the ability to handle multiple projects concurrently
- Excellent communication and interpersonal skills
- Proficiency in data analysis and interpretation, with the ability to present insights and recommendations to the team
- Knowledge of Upgrade to see actual info, Notion, and Slack is preferred
- Data-driven mindset with proficiency in analytics tools
- Effective problem-solving skills coupled with critical thinking ability
- Detail-oriented approach with a commitment to delivering high-quality work

**Benefits**

- Remote position (work from anywhere in the world)
- Competitive pay

** Tools We Use:**

Slack

Monday

Notion

Zapier

Go High Level

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Google Drive