I accumulate over a decade of experience in customer service across various industries. My journey began with prominent roles at some of the leading companies in telecommunications, cable services, and healthcare in New York City. With an impressive tenure at these establishments, I honed the skills in handling diverse customer needs and ensuring client satisfaction.My expertise extends to the realm of hospitality, having worked with a top international booking platform like Airbnb as a Case Manager. In this capacity, I facilitated seamless transactions and resolved queries for users globally, further enhancing customer service repertoire.
Transitioning into a different domain, I served as an Assistant Property Manager in the United States for more than two years. Here, I applied extensive customer service background to oversee property operations, address tenant concerns, and maintain high standards of tenant satisfaction and lot more.
Through my multifaceted career trajectory, I have demonstrated a knack for providing exceptional customer service across various sectors, underscoring their adaptability, professionalism, and commitment to client-centric excellence.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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