I've been in the BPO industry for more than 9 years. After becoming an agent I was promoted as a Quality Assurance Specialist. I am currently working as a Senior Quality Assurance Analyst. Because of my 5 years experience for the Quality department, I have acquired the ff skills:
* Able to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs.
* Strong presentation and demonstrating skills; Confident, articulate and professional speaking abilities.
* Listening well with the client and customer's needs.
* Mentoring and coaching team members
* Patience when dealing with others
* Team Building and strong at building trust
* Tolerance and respect for team members
I have basic knowledge with MS Office, Google documents and sheets but always willing to learn new tools that are needed with work.
I look forward to a long term working relationship with the company I am working for.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.