Florefe

7 Years+ Exp | Canva, Shopify, WordPress & Ai Wiz

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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

September 16th, 2024 (20 days ago)

Member Since

November 26th, 2019

Profile Description

Having immersed myself in the customer service world for more than three years, I've mastered the art of providing excellent quality service even to the trickiest customers like a pro. I'm not just about customer service – I'm also well-versed in the digital world for four years now. Whether it's crafting compelling content on WordPress/Shopify, dabbling in graphic design, sending newsletters through MailChimp or managing leads and projects, I've got it covered. Plus, my creative flair ensures that every piece of content I produce is engaging and captivating across various platforms.
Let me simplify your workload and free up your time with my mastery of these streamlining tasks & tools:

• Data Scraping and Organization
• Database Building/Updating Contacts in CRM
Email, Calendar and Social Media Management
• Phone, Email and Chat Support
• Data Entry
• Extensive Web Research
• Appointment Setting
• Administrative Support
• Basic Graphic Design
• Creating Professional PowerPoint Presentation

Zoho One Applications
- Zoho CRM
- Zoho Projects
- Zoho Meeting
- Zoho WorkDrive
- Zoho Mail, Docs and Sheets
- Zoho Vault
- Zoho Desk

Project Management Software 
- ClickUp
- Trello
- Asana
- Zoho Projects

Google Web Applications
- Google Docs, Sheets, Slides
- Google Drive, Meet
- Google Keep, Notes and Tasks

Team Communication Softwares
- Cliq
- Slack

Ecommerce Platform
- Shopify
- WordPress

Microsoft Office Applications
- MS Word, Powerpoint and Excel

Online Image Editing Software
- Canva

Dialer Softwares
- Bliss
- Upgrade to see actual info
- XenCall
- RingCentral

Appointment Scheduling Softwares
- Appointlet
- Calendly

Social Media Marketing Platform
- Later
- Mailchimp

Professional Online Survey Platform
- Survey Monkey
- JotForm
- Typeform

Sounds like working together might be a fit? I'd love to learn more about how I can catapult your business to success.

Please let me know. :)

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 2 - 5 years

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Content Management

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Instagram marketing

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Experience: 2 - 5 years

Basic Information

Age
27
Gender
Female
Website
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Address
Bislig, Surigao del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 22 %
Influence: 8%
Steadiness: 48 %
Compliance: 22 %
English
C2(Advanced/Mastery)
Uploaded ID
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