Data Entry/Virtual Assistant/Admin Staff/Digital Marketer

Overview

Looking for full-time work (7 hours/day)

at $6.00/hour ($924.00/month)

Associates degree

Last Active

April 25th, 2024 (yesterday)

Member Since

November 16th, 2019

Profile Description

o Create the email marketing automation via Keap/Infusionsoft
o Create funnels in click funnels (membership funnel, launch funnel, sales funnel,
webinar funnel, etc.) 
o Create deadline funnels to be linked to the emails and funnels for the countdown
marketing. 
o Edit simple designs via Canva (Social Media tiles, worksheets, banners, posters,
etc.) 
o Video editing via wevideo. 
o Basic update and modification in WordPress. 
o Event creation and booking.
o Appointment booking and calendar moderation. 
o Social Media Moderation (FB management) 
o Communicating with clients via email or chat for queries and issues. 
o Communicating with Clients via zoom, skype, or google meet meeting. 
o Handling email inboxes for their customer service.
o Processing payments via PayPal and stripe.
o Project Management using tools Trello, Upgrade to see actual info, and Basecamp.
o Answer Customer calls regarding their inquiries regarding billing, payment, phone plans, and phone upgrade.
o Help the customer in solving their concerns.
o Making sure that before the customer ends the call, their concerns are solved.
o If the concerns are not solved, then at least give a proper explanation or give another solution.
o Deescalate toxic customer calls.
o Prepare Petty Cash Report, DTR, Meeting Reports and Registrations
o Filing of documents o Receiving and making calls from/to clients and suppliers
o Answering the telephone and transferring the call to the appropriate person.
o Meeting of clients and suppliers
o Follow-up on Inquiries and Quotations from ADNOC Group of Companies by calling.
o Assist in preparing Outgoing Inquiries to suppliers o Prepare Quotations, Purchase Orders, Invoices and Delivery Receipts
o One of the people responsible for ISO Internal Auditing
o Organize for the ADIPEC Exhibition
o Reply to emails.
o Prepare letters (Internal & External)
o Greet clients & customers in the office
o Prepare check vouchers and monthly reports (Expense, Sales, Received P.O., and Collection)
o Filing of documents
o Cheque preparation for encashment and payment of bills o Meeting of clients and potential clients
o Sales call and Sales visit for product introduction and promotion
o Outgoing calls for clients and suppliers for follow-up
o Incoming calls from clients and suppliers for concerns and problems
o Prepare items and paper works for the delivery of products
o Full utilization and understanding of how the 3 systems of sun hotels work.
o Analyze, understand, and translate contracts, when necessary, before loading the required information in the system.
o Create room types required in loading the contract.
o Load and use the correct provider according to the target markets of the contract to be loaded.
o Communicate in writing and verbally with the contractors and clients regarding the contracts and work you have done.
o Load the contracts and needed information in a short span of time.
o Understand and adjust accordingly with the style and preference of the different contractors since they are from different countries so they have different cultures and rules to apply.
o Familiarize the rules of each contractor since they are handling hotels from different countries which have different rules and laws.
o Listen and understand the contractor's instructions when loading the contract.
o Avoid Errors so make sure that the details loaded is correct since any error can result in a loss.
o Make sure to load the contracts before the deadline, if there are any.
o Calculate rates, if it is required, before loading the contract (Taxes, EBD, Rooms rates, extra bed rates, meal rates, supplements, etc.)
o Updating CRM (Hubspot) and WordPress.
o Train applicants to be familiar with the tools needed for the job.
o Assist in the hiring process of applicants (Conducting test, Initial interview, technical interview)