Current Employment Status:
Hired Full Time on May 10, 2021
o Create the
o Create funnels in click funnels (membership funnel, launch funnel, sales funnel,
webinar funnel, etc.)
o Create deadline funnels to be linked to the
o Edit simple designs via Canva (Social Media tiles, worksheets, banners, posters,
o Video editing via wevideo.
o Basic update and modification in WordPress.
o Event creation and booking.
o Appointment booking and calendar moderation.
o Social Media Moderation (FB management)
o Communicating with clients via
o Communicating with Clients via zoom,
o Processing payments via PayPal and stripe.
o Project Management using tools Trello,
o Answer Customer calls regarding their inquiries regarding billing, payment, phone plans, and phone upgrade.
o Help the customer in solving their concerns.
o Making sure that before the customer ends the call, their concerns are solved.
o If the concerns are not solved, then at least give a proper explanation or give another solution.
o Deescalate toxic customer calls.
o Prepare Petty Cash Report, DTR, Meeting Reports and Registrations
o Filing of documents o Receiving and making calls from/to clients and suppliers
o Answering the telephone and transferring the call to the appropriate person.
o Meeting of clients and suppliers
o Follow-up on Inquiries and Quotations from ADNOC Group of Companies by calling.
o Assist in preparing Outgoing Inquiries to suppliers o Prepare Quotations, Purchase Orders, Invoices and Delivery Receipts
o One of the people responsible for ISO Internal Auditing
o Organize for the ADIPEC Exhibition
o Reply to
o Prepare letters (Internal & External)
o Greet clients & customers in the office
o Prepare check vouchers and monthly reports (Expense, Sales, Received P.O., and Collection)
o Filing of documents
o Cheque preparation for encashment and payment of bills o Meeting of clients and potential clients
o Sales call and Sales visit for product introduction and promotion
o Outgoing calls for clients and suppliers for follow-up
o Incoming calls from clients and suppliers for concerns and problems
o Prepare items and paper works for the delivery of products
o Full utilization and understanding of how the 3 systems of sun hotels work.
o Analyze, understand, and translate contracts, when necessary, before loading the required information in the system.
o Create room types required in loading the contract.
o Load and use the correct provider according to the target markets of the contract to be loaded.
o Communicate in writing and verbally with the contractors and clients regarding the contracts and work you have done.
o Load the contracts and needed information in a short span of time.
o Understand and adjust accordingly with the style and preference of the different contractors since they are from different countries so they have different cultures and rules to apply.
o Familiarize the rules of each contractor since they are handling hotels from different countries which have different rules and laws.
o Listen and understand the contractor's instructions when loading the contract.
o Avoid Errors so make sure that the details loaded is correct since any error can result in a loss.
o Make sure to load the contracts before the deadline, if there are any.
o Calculate rates, if it is required, before loading the contract (Taxes, EBD, Rooms rates, extra bed rates, meal rates, supplements, etc.)
o Updating CRM (Hubspot) and WordPress.
o Train applicants to be familiar with the tools needed for the job.
o Assist in the hiring process of applicants (Conducting test, Initial interview, technical interview)
I have an experience being a virtual assistant with responsibilities such as:
Create the email marketing automation via Keap/Infusionsoft o Create funnels in click funnels (membership funnel, launch funnel, sales funnel, webinar funnel, etc.)
Create deadline funnels to be linked to the emails and funnels for countdown marketing.
Edit simple designs via Canva (Social Media tiles, worksheets, banners, posters, etc.)
Video editing via wevideo.
Basic update and modification in wordpress. o Event creation and booking. o Appointment booking and calendar moderation.
Social Media Moderation (FB management) o Communicating with clients via email or chat for queries and issues.
Communicating with Clients via zoom meeting.
Handling email inboxes for their customer service. o Processing payments via paypal and stripe.
I have a combined experience of 4 years Office & Admin jobs. My work rotates with Preparation of check vouchers and monthly reports (Expense, Sales, Received P.O., and Collection), filing of documents, cheque preparation for encashment and payment of bills, meeting of clients and potential clients, Sales call and Sales visit for product introduction and promotion, receiving and making Outgoing and Incoming calls from clients and suppliers for concerns and problems, prepare items and paper works for delivery of products, prepare Petty Cash Report, DTR, Meeting Reports and Registrations, Receiving and making calls from / to clients and suppliers, Answering the telephone and transferring the call to the appropriate person, Assist in preparing Outgoing Inquiries to suppliers, Prepare Quotations, Purchase Orders, Invoices and Delivery Receipts. I am One of the people responsible for ISO Internal Auditing and Organizing the ADIPEC Exhibition.
I have been using the English language everyday for at least 6 years in my work places. It is in the form of writing (chat, email, reports) and verbal (Calls, personal conversation, reporting) communication.
I am using infusionsoft for email marketing and used FM ads for marketing.
Used infusionsoft and infusionsoft for marketing and sales. WordPress for website maintenance.
I just know basic designing and video editing.
I have worked as Customer representative via phone calls, chat and emails.
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