Virtual Assistant |Customer Service | Email & Chat Support

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 8th, 2024 (12 days ago)

Member Since

November 14th, 2019

Profile Description

Hi, my name is Jen. I have more than 13 years of customer service experience in the BPO industry, and now I have dUpgrade to see actual info to become a Virtual Freelancer.

I have experience in customer support, cold-calling, appointment setting, email support, chat support, and social media management in the e-commerce industry. I am a multi-tasker and able to work independently under minimal supervision. I am dependable, and love getting quality work done. I love continuous learning. I make sure that I apply all the learnings to equip myself and help contribute to my success.

Here are the tools I have experience with:
Zendesk
Shopify
Gorgias
Brandbastion
Slack<8efe80624d780eba0c6493ec45140364>Skype
Hubstaff
Call Tools
Time Doctor
Call Rail
Upgrade to see actual info
GoogleDocs
Shiphero
Returnly