With my experience and expertise in the BPO Industry for 6+ years as an agent and with a strong background in sales, customer service and Tech. support, I can be of service and an addition to your team who can provide excellent results and quality support.
Having prior knowledge and skills gained from my trainings and coaching from top and well known BPO companies' such as Teletech, Focus Direct and Convergys, I can assure you that I would be a reliable asset and a valuable part of your team or company.
I attended trainings and coaching when I was in the BPO. I am able to comprehend and communicate in English well.
I was doing the upselling and made sure that I satisfy the needs of my customers when it comes to quality service and products during their time of call.
I made sure that after each call with the customers, I would be able to resolve their issue and give them an excellent customer service experience.
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