c08 b0981fd490d0 2084de

Customer Service Representative

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 35,000.00/month
( $638 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $3.69 USD/hr )
EXPERIENCE OVERVIEW
5 years of combined working experience as a call center agent on a voice account, mostly inbound. Worked as a chat support for sometime as well
BASIC INFORMATION
Age:
35
Gender:
Female
Location:
General Santos City, South Cotabato
Tests Taken:
IQ
Score:  125

DISC
Dominance:30
Influence:19
Steadiness:23
Compliance:28

English
 C2(Advanced/Mastery)
Last Active:
August 16th, 2022 (4 days ago)
Member Since:
November 7th, 2019
SKILL SUMMARY

I worked as a Customer Service Rep for Amazon US, NetSpend US, AND AT&T US accounts over the years. I also worked as chat support for Amazon Upgrade to see actual info many years working as a call center agent for voice inbound accounts, I
had managed to acquire skills in handling and resolving numerous call volumes which I hope I can impart to the company. I can handle multitasking as well. I can type, surf, and take calls at the same time. I am knowledgeable with Microsoft, G-Suite, Social Media Management, Travel Management, Hotel Management, Calendar Management, and Basic Website Design. 

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Personal Assistant
  • Research
  • Travel Planning
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Office & Admin (Virtual Assistant)
EXPERIENCE

I have no VA experience but very much willing to learn and be trained

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

Worked as an inbound voice agent and chat agent for 5 years.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

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