fcd910d88bd04

Real Estate Admin VA, Sales & Customer Service VA

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 80,000.00/month
( $1,593 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $9.21 USD/hr )
EXPERIENCE OVERVIEW
10 yrs in call center and 3 yr home-based|freelancer, General VA, Real Estate Admin VA, Amazon VA, Sales and Customer Service
BASIC INFORMATION
Age:
42
Gender:
Female
Location:
Sagñay, Camarines Sur
Tests Taken:
IQ
Score:  121

DISC
Compliance:28
Dominance:20
Influence:28
Steadiness:24

English
 C2(Advanced/Mastery)
Last Active:
2022-01-15
Member Since:
2012-06-24
SKILL SUMMARY

Hello, Thank you for checking my profile. I am a top General
VA expert in Sales and Customer Service, Real Estate Rockstar Admin VA and
Amazon Customer Service Expert. I worked with various clients for real estate,
solar panel, travel package, DTV and handled Sales and Customer Service and
also with Amazon clients for over 1 year.
My tasks on a regular basis are as follows 

- Prepare lease agreement and renewal documents

- Process Invoice in Property ME

- Update REST and Property Me

- Received inbound calls for product inquiry

- Did outbound calls to offer product and services
for clients

- I make sure to meet my metrics in Sales and
Customer service

- Process Sales through SaraPlus and Fastfield for
DTV transferred leads

- Check FastGem and Agemni for Sales reports

-  Handle daily business transaction in
WorkflowMax and Xero

- Check MyKerio for client’s backup system

- Responding to customers' emails in a timely
manner. I make sure that emails will not go "Over SLA" status. 

- I check negative reviews - both product reviews
and seller feedback, I find the reviewer and send them emails to make sure that
issues are addressed and resolved so that we can request them to update the
review that they left.

- I also handle inquiries from the customers
through email and chat

- List Products through Arbitrage

- Creating and optimizing listings (Product Title,
Bullet

Point, Product Description)

- Product Uploads (Direct Upload and Flat file)

- Answer Customer Questions about the product (Amazon

Q&A)- Sending replacement units- Basic Keyword
Research

- I am very knowledgeable of Excel, Merchant
Words, Helium10



Tools/System/App I have used:
- Property ME
- VaultRE

- REST

- Docusign

- 1Form
- Voip

- Vici

- Xero

- WorkflowMax

- Slack

- Zoom

- Skype

- Dropbox

- MyKerio

- LinkedIn

- Arbitrage Suite

- Amazon Seller Central

- Merchant Words

- Helium Words

- Asana

- Harvest

- Agemni CMS

- FastField

- SaraPlus

- FastGem

- Plutio

- Podio

- Worksnap

- MS office

- Google Docs

 

These are the tasks that I normally do but it's
not only limited to those listed above. I have so much more to offer. You will
not have any problems with me because I do my job effectively and efficiently
without compromising any of Amazon's Terms of Service. I am very keen on
details and I make sure that the job is done in a timely manner. If there are
things that are new to me, I will not hesitate to ask. You can train me for me
to have a full understanding. I am a fast learner and I can definitely work
under minimal supervision to no supervision at all.  

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Research
  • Speaking
  • Writing
  • Lead Generation
  • Sales Representative
  • Telemarketing
  • Accounting
  • Bookkeeping
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

As a call center representative, I have attended English Proficiency trainings. I takes calls everyday which makes me an expert in communicating with customers.

SKILL RATING
  • Speaking
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting

Marketing & Sales
EXPERIENCE

Sales is my expertise. I do have pro3 training which is a sales mentor training.

SKILL RATING
  • Email Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Sales Representative
  • SEO
  • Telemarketing
  • Video Marketing

Advertising
SKILL RATING
  • Amazon Product Ads

Webmaster
EXPERIENCE

none, but I can work on excel and is doing good on it especially doing reports.

SKILL RATING
  • Html

Graphics & Multimedia
SKILL RATING
  • Logo Design
  • Photoshop
  • Print Design
  • Recording Audio
  • Video Editing

Finance & Management
EXPERIENCE

I used Quickbooks and Xero . Since I took up Accountancy in college, I have background in doing financial reports.

SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Payroll
  • Quickbooks
  • Xero

Customer Service & Admin Support
EXPERIENCE

I do customer support, that's my job and also telephone handling. I can also do data entry and time management. Since we have catering service, I also do event planner for special occasions.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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