Hello, Thank you for checking my profile. I am a top General VA expert in Sales and Customer Service, Real Estate Rockstar VA and Amazon Customer Service Expert. I worked with various clients for real estate, solar panel, travel package, DTV and handled Sales and Customer Service and also with Amazon clients for over 1 year.
My tasks on a regular basis are as follows
- Prepare lease agreement and renewal documents
- Processed Invoice in Property ME
- Update REST and Property Me
- Received inbound calls for product inquiry
- Did outbound calls to offer product and services for clients
- I make sure to meet my metrics in Sales and Customer service
- Processed Sales through SaraPlus and Fastfield for DTV transferred leads
- Checked FastGem and Agemni for Sales reports
- Handled daily business transaction in WorkflowMax and Xero
- Checked MyKerio for client’s backup system
- Responding to customers'
- I check negative reviews - both product reviews and seller feedback, I find the reviewer and send them
- I also handle inquiries from the customers through
- List Products through Arbitrage
- Creating and optimizing listings (Product Title, Bullet
Point, Product Description)
- Product Uploads (Direct Upload and Flat file)
- Answer Customer Questions about the product (Amazon
Q&A)- Sending replacement units- Basic Keyword Research
- I am very knowledgeable of Excel, Merchant Words, Helium10
Tools/System/App I have used:
- Property ME
- Arbitrage Suite
- Amazon Seller Central
- Merchant Words
- Helium Words
- Agemni CMS
- MS office
- Google Docs
These are the tasks that I normally do but it's not only limited to those listed above. I have so much more to offer. You will not have any problems with me because I do my job effectively and efficiently without compromising any of Amazon's Terms of Service. I am very keen on details and I make sure that the job is done in a timely manner. If there are things that are new to me, I will not hesitate to ask. You can train me for me to have a full understanding. I am a fast learner and I can definitely work under minimal supervision to no supervision at all.
As a call center representative, I have attended English Proficiency trainings. I takes calls everyday which makes me an expert in communicating with customers.
Sales is my expertise. I do have pro3 training which is a sales mentor training.
none, but I can work on excel and is doing good on it especially doing reports.
I used Quickbooks and Xero . Since I took up Accountancy in college, I have background in doing financial reports.
I do customer support, that's my job and also telephone handling. I can also do data entry and time management. Since we have catering service, I also do event planner for special occasions.
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