Ecommerce Account Manager / Account Analyst

Overview

Looking for full-time work (8 hours/day)

at $9.15/hour ($1,760.00/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

November 3rd, 2019

Profile Description

My name is ---------- ---------- ---------- . I am 35 years old and a graduate of Bachelor of Science in Hotel, Restaurant and tourism Management. I started working in 2016 as a part timer first since I am still studying that time. I find working remotely a very satisfying job because I get to prove to my client that I am worth their trust. I want a long-term, stable job where I can be of help in adding value to the business and be able to grow together. I am very independent worker, self-starter, motivated, determined, detail-oriented and hardworking one. I am also a kind of person which is fast learner and can quickly adapt to different situations. I can follow instructions, meet and beat deadlines and most of all, I can perform efficiently and effectively with less supervision.

I have knowledge in the following fields:

Shopify Frontend Manager
• Manage Ads Launching team, Product Listing team and Creatives team
• Resolve issues within the team
• Organize schedule, tasks and work flow

FB Ads Launcher/Media Buyer
• Create Ad Campaigns
• Audience Targeting
• Ad Creation & Setup

Shopify Product Lister
• Import items using manual upload or using Poky app
• Upload product images and videos
• Set Pricing & Profit Margins

E-commerce Customer Support Representative
• Respond to inquiries via chat using Zendesk, Freshdesk, Helpscout, etc
• Handle complaints, returns, and refunds
• Handle order update request eg. delivery address, item variation, etc
• Update order status accordingly

Amazon/Walmart Account Manager
• Answered tea ---------- mber's queries and concerns to the best of
my ability.
• Collaborated with sales tea ---------- mbers to identify growth
opportunities and develop strategies to seize them.
• Identified client needs and suggested appropriate services
to enhance client experience.
• Delegated tasks to tea ---------- mbers.
• Developed and implemented effective campaigns
• Continually researched new business opportunities in the
market.
Content Moderator
• Evaluated relationships with current and potential content
providers.
• Recommended strategic content acquisition initiatives, and
worked to negotiate
excellent packages.
• Accurately verified information and updated information
databases as necessary.
• Offered new services based on the needs of a customer.
• Continually sought to promote the mission and brand of the
company by providing
excellent customer service at any opportunity.
• Exuded friendliness, professionalism, and enthusiasm for
the company mission.
• Upheld the highest standards of honesty and integrity.
• Attended workshops and conferences centered around
increasing customer service skills.
• Implemented effective marketing techniques and strategies.

I can help you succeed in your ecommerce business. Contact me and we'll discuss more about how I can help your business grow!