Independent Contractor

Overview

Looking for any work (8 hours/day)

at $9.70/hour ($1,875.20/month)

Bachelors degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

November 3rd, 2019

Profile Description

Independent Contractor – Zealthy (Remote) (March 2024 – Present)
• Handle asynchronous support for Mental Health and Weight Loss programs.
• Provide patient communication, coordination, and case management remotely.
• Ensure timely responses, follow-ups, and accurate record updates in patient systems.

OP360 (OfficePartners360) – Customer Service Representative (Public Storage Account) (July 2023 – March
2024)
• Assisted U.S. customers with storage unit inquiries, billing concerns, and service requests.
• Delivered efficient customer support through phone and digital channels.
• Maintained high-quality standards in a service-focused account.

Sutherland Global Services – Account Associate (November 2022 – April 2023)
• Supported AT&T; (U.S.-based telecom provider) customers with service inquiries.
• Resolved customer issues and transitioned into sales pitches for additional services.
• Met performance and sales targets in a fast-paced call center environment.

Asiatel Outsourcing – Enterprise Customer Service Executive (August 2021 – September 2022)
• Provided customer service and technical support for a VoIP telecom platform.
• Troubleshot connectivity and service issues using web-based tools.
• Ensured smooth client communication and high satisfaction.

VXI Global Solutions – Account Associate (AT&T; Sales Account) (September 2020 – May 2021)
• Assisted U.S. customers with telecom concerns, ensuring quick and accurate resolution.
• Transitioned calls into sales opportunities through consistent pitching and upselling.
• Excelled in a hard-selling environment with strict performance metrics.

Teleperformance Philippines – Customer Service Representative (Expedia Travel Account) (February 2018 –
September 2020)
• Served as a Hotel Specialist assisting customers with reservations, complaints, and product information.
• Handled booking changes, cancellations, and general travel support.
• Delivered excellent service while contributing to sales through booking assistance.