I have managed 17 agents when I was a supervisor for a BPO company. I have coached, motivated and educated them so they will meet and exceed the key performance index of the account. Regularly, I make reports and presentation to submit to my manager.
I am working with a UK based digital marketing company handling client support via
I am proficient in MS applications like Word, Excel, PowerPoint, and Publisher, I know my way around social networking sites and I am adept in online research.
I am a goal-oriented person and I am highly motivated to meet and exceed my job's expectation. I want a long-term, stable job where I can help grow your business.
I have learned that working in a call center requires a certain knowledge in the English language and working in that industry for four years would hone your ability to speak in English and express yourself spontaneously and naturally.
Working in a call center is like hitting two birds with one stone, you get to practice your English skills and get the experience you need for admin support. I have the necessary experience as an agent and the skill to handle support as a supervisor.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.