• Manage and respond to
• Manage and maintain Property Stocklist and Web Portal Database.
• Request for an updated stocklist from partner builders.
• Uploading of active sales properties.
• Assist Assistant Manager and management with other assigned duties
• Maintain a working relationship with builders and members
• Research for leads and potential properties for sale
• Maintain a working relationship with vendors and members
• Issuing invoices and collecting payments in a timely manner
• Assist management with other duties assigned
• Handled customer questions and also engaged in customer service activities
• Writing reports and presentation
• Research for leads and events connected on association
• Address inquiries and issues of clients in a timely and professional manner.
• Documents and communicates issues in organized manner.
• Document and maintain all incoming funds with the established standards.
•A sales expert providing travel advice, reservation solutions and partner offers in a contact center environment.
• Empowered to make creative decision using tools and market insight that will deliver on the unique travel needs of our guests.
• To drive revenue for our hotel partners and customer loyalty brand.
• Passionate for learning and developing themselves to be the best in an ever-evolving role.
• Consistently strive to meet or exceed defined performance expectations as set by management.
• Inspire loyalty and build rapport with our guest, business partners, hotel partners and corporate employees, through personalized and efficient service driven by the customer needs.
• Manage time effectively (including adherence to assigned schedule attendance, etc).
• Demonstrate a self-motivated, positive, “I-want-to” attitude with a willingness to take on new challenges.
• Actively participate in company initiatives, trainings and events.
• Understand and consider the impact of own actions on self and others.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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