Welcome to my profile! I am a Renewals Customer Success Manager in profession.Been in the role for 7 months and counting now. As a CSM , my day to day task is to monitor the client business , and look for more opportunities to grow their company.I am the quarterback of their account. I also do the renewals side of them. I am adept at leveraging data-driven insights to refine strategies, optimize performance, and drive continuous improvement. Performs well in time management.
In my previous roles and experiences in the BPO Industry , 4 years to be exact handles : Customer Service Representative for two years; Sales Executive/Representative 3 years. Aside from the BPO World, I am also been a part of the Food and Retail Industry for 3 years. With this experiences i help in overall growth of the company I've been to.
As a collaborative team player, I thrive in fast-paced environments and excel at coordinating cross-functional efforts to achieve common goals. My strong communication skills enable me to effectively convey complex ideas and strategies to stakeholders at all levels.
Whether you're a startup looking to establish a strong online presence or an established enterprise aiming to optimize your digital marketing efforts, I'm here to help you achieve your objectives. Let's work together to elevate your brand, drive meaningful growth, and surpass your business goals in the digital realm. Get in touch today, and let's embark on a journey to success together!
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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