E-commerce Account Management | Customer Service Pro

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

May 27th, 2024 (3 days ago)

Member Since

October 18th, 2019

Profile Description

Welcome to my profile! 

I am an experienced Virtual Assistant dedicated to providing top-notch administrative support to busy professionals, entrepreneurs, and small businesses.  With 7 years customer service experience in BPO and 8 years of experience in the VA field, I have sharpened my skills in various administrative tasks and I am proficient in utilizing a wide range of tools and platforms to streamline workflows and boost productivity.  

Tools and Skills: 
Communication: I excel in communication tools such as WhatsApp, Slack, Skype, and Zoom, ensuring seamless collaboration and effective communication with clients and teaUpgrade to see actual infombers. 

Project Management: Proficient in project management tools like Asana, Trello, and ClickUp to organize tasks, set deadlines, and track progress efficiently.

Calendar Management: Skilled in managing schedules, appointments, and meetings using Google Calendar, Microsoft Outlook, or any preferred calendar application.<8efe80624d780eba0c6493ec45140364>Email Management: Expertise in managing email correspondence, filtering spam, prioritizing important emails, and drafting responses promptly. 

Data Entry: Meticulous in data entry tasks, ensuring accuracy and efficiency using tools like Microsoft Excel, Google Sheets, or any preferred data management software. 

Research: Capable of conducting thorough research on various topics, gathering relevant information, and presenting it in a structured format. 

Social Media Management: Familiar with social media platforms such as Facebook, LinkedIn, and Instagram, proficient in scheduling posts, engaging with followers, and analyzing insights. 

File Management: Organized in managing digital files and documents using cloud storage platforms like Google Drive, Dropbox, or OneDrive. 

Customer Support: Skilled in providing excellent customer support through email, chat, or phone, ensuring prompt resolution of inquiries and concerns. 

Basic Graphic Design: Proficient in basic graphic design tasks using tools like Canva for creating social media graphics, presentations, or promotional materials.  

Responsibilities:
Managing emails, calendars, and appointments.
Organizing and prioritizing tasks and deadlines.
Conducting research on various topics as required. 
Data entry and management tasks. 
Assisting with social media management and content creation. 
Providing customer support and handling inquiries.
Coordinating travel arrangements and accommodations.
Assisting with basic graphic design tasks. 
Maintaining confidentiality and discretion in handling sensitive information.

If you're looking for a reliable virtual assistant who can handle your administrative tasks with efficiency and professionalism, feel free to SEND ME A MESSAGE NOW! So, I can understand more about your business and how I will help you achieve your goals.  

I am OPEN TO WORK and AVAILABLE TO START IMMEDIATELY.