Current Employment Status:
Hired Full Time on Apr 6, 2020
- Excellent communication skills both in written and spoken English.- With over 7 years of experience in the Contact Centre industry in various roles.- Ensure world class customer/client service.- Excellent telephone manner - able to build customer relationships.- Software/Application/Program Used:PowerPointGoogle formMicrosoft ExcelMicrosoft WordGoogle SpreadsheetSalesforceOutlook
I do not have a Virtual Assistance experience but I am confident that I can deliver because of related skills and abilities that I have acquired working in a BPO company.
I've worked as a Customer Service Representative servicing Americans, Singaporeans and Australians for over 4 years and was promoted as a Product Trainer in charge in making sure that new hired employees are getting all the necessary skills and knowledge to perform the tasks.
I have 4 years experience working as as Customer Service Representative servicing Americans, Singaporeans and Australians too in an Airline campaign. I do inbound and outbound calls assisting customers with new booking and rescheduling of flights requests. I also handled customer complaints and email escalation.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.