Current Employment Status:

Hired Full Time on Apr 6, 2020

402f18d0 be4 d98cd0

Customer Support Representative/Virtual Assistant/Data Entry Specialist

70 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $525 USD )
40 hrs/wk ( $3.04 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
With over 7 years of experience in Customer Service Industry
CURRENT EMPLOYMENT STATUS
Hired Full Time on Apr 6, 2020.
BASIC INFORMATION
Age:
36
Gender:
Female
Tests Taken:
IQ
Score:  9

DISC
Compliance:22%
Dominance:22%
Influence:18%
Steadiness:38%

English
 B2(Upper Intermediate)
Last Active:
2021-04-14
Member Since:
2019-10-17
SKILL SUMMARY

- Excellent communication skills both in written and spoken English.- With over 7 years of experience in the Contact Centre industry in various roles.- Ensure world class customer/client service.- Excellent telephone manner - able to build customer relationships.- Software/Application/Program Used:PowerPointGoogle formMicrosoft ExcelMicrosoft WordGoogle SpreadsheetSalesforceOutlook

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Travel Planning
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I do not have a Virtual Assistance experience but I am confident that I can deliver because of related skills and abilities that I have acquired working in a BPO company.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've worked as a Customer Service Representative servicing Americans, Singaporeans and Australians for over 4 years and was promoted as a Product Trainer in charge in making sure that new hired employees are getting all the necessary skills and knowledge to perform the tasks.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 4 years experience working as as Customer Service Representative servicing Americans, Singaporeans and Australians too in an Airline campaign. I do inbound and outbound calls assisting customers with new booking and rescheduling of flights requests. I also handled customer complaints and email escalation.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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