Professional Email Customer Service | Product Page Creatives

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 11th, 2024 (8 days ago)

Member Since

October 17th, 2019

Profile Description

Customer Service| Productive Creatives(Shopify)|Facebook Moderator | Data Entry

I'm Upgrade to see actual info, a licensed teacher but working now as a professional freelancer who is enthusiastic about my work.

I'm a dedicated positive, motivated, and hardworking person who is keen to learn and contribute. I could apply myself with enthusiasm to all tasks, ensuring that I get the job done accurately and efficiently. I strive in a positive workplace but I can also work under pressure. 

 WORK EXPERIENCE
 
*Customer Email Support
-I handled all inquiries via email, chat that is related to;          
* Order Status          
* Order Fulfillment          
* Delivery Status          
* Product Inquiry          
* Returns and Exchange          
* Refunds and all other concerns  
-Provided helpful information, answering questions, and responding to complaints.   
-Thanked the customer and promoting a positive, helpful, and friendly environment will ensure they leave a great impression. A happy customer will return often and is likely to spend more.
*Facebook Moderator
-Managed comments, hide/delete negatives comments.
-Answered Facebook messages

*Product Pages Creation (Shopify)
- Created an effective product page that grabs customers' attention and encourages them to buy.
-Organized text, photos, GIFs', and information about the product presented.

*Data Entry 

 Applications and Tools, websites I use:
Google Sheets
Google Docs
Microsoft Excel
Microsoft Word
MultiloginEmailing system- Slack, Telegram
Store Helpdesk Software- Gorgias, G-suite
Graphic designing tool- Canva
Ecommerce website- Shopify, CJ, Aliexpress
Social media sites- Facebook, Instagram

If you are interested, just contact me!