EXPERIENCED Virtual Assistant - Day to Day Tasks - eCommerce

Overview

Looking for full-time work (8 hours/day)

at $30.00/hour ($5,280.00/month)

Bachelors degree

Last Active

November 9th, 2023 (169 days ago)

Member Since

October 15th, 2019

Profile Description

AMAZON FBA/FBM

• Virtual Assistant and Account Manager for Dropshipping, Retail Arbitrage, FBA, Wholesale and Private Labeling Business
• Jungle Scout - One of the best tool that I'm using in Product Research
• Helium 10 - Another Best tool for Product Research
• Price Blink - Comparison of all the product source for other competitors/wholesale seller
• Grabley - helps us to look for a good product in eBay and Walmart
• FREE TOOLS that I'm using Keepa, FBA Wizard Pro, Amazon Right-Click Search, Amazon Assistant, BuyBotPro, or AMZ Scout
• Create, manage new listings on Amazon FBA including planning and creating paid search campaigns
• Analyze, monitor, and report account’s performance metrics, sales, competitive listings, and pricing
• Process orders and replenish inventory listing
• Deliver excellent customer service and review customer feedback
• Research market trend and competition including logistics and pricing
• Identify and resolve sales performance issues and accounting/finance issues
• Increase listing visibility and traffic through appropriate tools and promotions.
• Skilled at PPC optimization techniques, Amazon algorithm, keyword research
• Develop and apply strategies on Amazon FBA
• Coordinate content and website assets and work alongside digital marketing, creative and product development team to optimize sales performance in support of marketing campaigns, product offerings, and promotions as needed
• Support Amazon initiatives including but not limited to: creating FBA orders, managing customer feedback, merchandising, display advertising, and search marketing campaigns with AMG/AMS programs
• Negotiating from a Supplier for the product that we would like to buy
• Creating a shipping plan from supplier address to Amazon Warehouse
• Other duties and responsibilities as assigned

E-COMMERCE

* Adding New Products on the eCommerce website including the title, images, descriptions, and other product attributes. 
* Maintaining the product database on the website, this includes things such as updating the price, photo, size as per supplier’s advice.
* Maintain product integrations between BigCommerce and Ebaylink and other third-party integrations.
* Product Research on eBay, Amazon, and other eCommerce websites.
* Provide Customer service via phone and email.
* Update delivery tracking numbers on customer orders on BigCommerce
* Other ad-hoc admin tasks as required by the employer

ADMINISTRATIVE

• Produce and distribute correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system 
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Provide information by answering questions and requests
• Take dictation
• Research and creates presentations
• Generate reports
• Handle multiple projects
• Prepare and monitor invoices
• Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities
• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Organize travel arrangements for senior managers
• Write letters and emails on behalf of other office staff
• Book conference calls, rooms, taxis, couriers, hotels, etc.
• Cover the reception desk when required
• Maintain computer and manual filing systems
• Handle sensitive information in a confidential manner
• Take accurate minutes of meetings
• Coordinate office procedures
• Reply to email, telephone, or face to face inquiries
• Develop and update administrative systems to make them more efficient
• Resolve administrative problems
• Receive, sort, and distribute the mail
• Answer telephone calls and pass them on
• Manage staff appointments
• Oversee and supervise the work of junior staff
• Maintain up-to-date employee holiday records
• Coordinate repairs to office equipment
• Greet and assist visitors to the office
• Photocopy and print out documents on behalf of other colleagues