I have worked with the BPO industry for more almost 10 years and was already hired as a part of the Workforce Management which deals on handling account KPI's (Key Performance Indicators). We mainly monitor on agents performance and manage client requirements. We mainly microsoft excel for ease of access and we also have a lot of
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.