Alyanna

Team Management |Customer Service Representative| Data Entry

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

April 15th, 2024 (9 days ago)

Member Since

October 11th, 2019

Profile Description

I have worked with the BPO industry for more almost 10 years and was already hired as a part of the Workforce Management which deals on handling account KPI's (Key Performance Indicators). We mainly monitor on agents performance and manage client requirements. We mainly microsoft excel for ease of access and we also have a lot of email handling and exchange with our client partners so email etiquette is a must for us. Multitasking and flexibility are our major skills. Prior to this post, I was a Customer Service representative and we cater bill explanations and sales to customers.

Top Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Transcription

Basic Information

Age
34
Gender
Female
Website
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Address
Bislig City, Surigao del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 50
Influence: 17
Steadiness: 19
Compliance: 13
English
C2(Advanced/Mastery)
Uploaded ID
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