Virtual assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree, 2008

Last Active

April 19th, 2024 (13 days ago)

Member Since

October 9th, 2019

Profile Description

I have worked as a cold caller for almost 2 years. I have worked with different markets as chosen by the client. As a cold caller, I am was very patient and persistent. I have also learned how to probe question and Objection-handling. I was able to learn transferring qualified leads as per clients preferences to the CRM. I have also developed my prospecting skills. Great prospecting skills will help you target the right sellers/lead and individuals to talk to, and put you on the phone with them. Without great prospecting skills, you won’t even be able to place a cold call.
Responsibilities:
1. Outbound cold calling to prospects using the dialer and scripts we provide.
2. Choosing dispositions for the prospects/contacts according within cold call
platform.
3. Handling objections properly.
4. Scheduling follow up calls for either yourself or another teaUpgrade to see actual infomber.
5. Regular meetings before shift.
6. Utilization of a time tracking app.
7. Updating results at end of shift.
After cold calling, I ventured out my capacity in the virtual field. I was able to work as a client success manager which is still under the real estate business. As a client success manager I support my customers as they transition from sales prospects to being into a qualified lead. I focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business. The tasks listed below were I was able to perform during my stay as a CSM in the company: 1. Supervise cold callers; check on their needs as cold callers
2. Monitor the calls thru calltools and other dialers.
3. Conduct live call monitoring
4. Update the daily/ weekly team progress tracker
5. Do coaching for every cold caller weekly
6. Do call calibration
7. Approve cold caller's leads
8. Push qualified leads to podio
9. Provide EOD / EOW report
Upgrade to see actual infoeck on the individual dialer for productivity
11. Analyze data in the dialer Post call vs Number of connect
Upgrade to see actual infot up expectation between the team
Upgrade to see actual infoeck whether the number is still good