I worked as a technical / customer support representative for almost 10 years.
For several years of working in the call center industry, I received numerous awards like top QA and CSAT ( customer satisfaction) contributor, best agent and a loyalty awardee of the company.
I had a bachelors degree in business administration and an associate degree in information technology which i actually earned while working in the company.
Currently , I am working as a Project Manager for Security Cameras Installation in a US company .
Experience: 10+ years
I worked as a customer support representative for the largest cable company in the US.
Experience: 1 - 2 years
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