Real Estate/Virtual Assistant/Customer Service

I have 6 years of expertise as a customer service representative with sales through phone, email and chat support. I've worked on several telecommunications accounts where I was the primary point of contact to give first call resolution by providing assistant with their account, technical support, service upgrade, billing questions and new line of service.

I worked with Lawnstarter as a Sales Representative for 2 years. I have consistently demonstrated a strong ability to build and nurture client relationships while exceeding sales targets. My role has equipped me with a comprehensive understanding of the sales cycle, from prospecting and lead generation to negotiation and deal closure

In my role, I have successfully assisted customers from various countries, demonstrating a high level of fluency in English that goes beyond basic language skills. I am adept at navigating conversations with individuals who may have different language proficiencies, ensuring clarity and understanding in every interaction.