Alven
E-commerce | Customer Support Management | WFM | General VA
Overview
Looking for full-time work (8 hours/day)
at $11.40/hour ($2,006.40/month)
High School Diploma
Last Active
April 25th, 2024 (10 days ago)
Member Since
October 2nd, 2019
Profile Description
I am a highly skilled and experienced executive assistant with over 5 years of experience in the customer service industry. I have a proven track record of success in providing excellent customer service, managing calendars, scheduling appointments, taking notes, and organizing travel. I am also proficient in Microsoft Office Suite and have a strong understanding of project management and time management principles.
Top Skills
Customer Support
Experience: 5 - 10 years
This is the main backbone of my skillset. I have had more than 6 years of experience, handling the service channels of phone, email, and chat. I have a balanced experience in projects like service, sales, and technical support.
Office and Administration » Data Entry
Experience: 2 - 5 years
Experience in recording data, transcribing, and finding effective systems for data entry, supporting the team in streamlining data processes.
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
English is my first language. I am fluent and can converse well.
Other Skills
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Experience in creating table reports, and using VBA to automate repetitive processes.
Office and Administration » Email Management
Experience: 2 - 5 years
Office and Administration » Personal Assistant
Experience: Less than 6 months
Experience in managing calendars, scheduling appointments, taking notes, and organizing travel.
Office and Administration » Travel Planning
Experience: 1 - 2 years
Had a full time job working as a customer service representative for Airbnb, which entailed providing assistance to customers with solving booking issues, and created new bookings, be it for business or for pleasure.
SEO » SEO Analysis
Experience: Less than 6 months
I was tasked by the CEO to qualify SEO backlinks and create reports. This helped the company by choosing quality consultants.
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu, Cebu
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 36
- Influence: 5
- Steadiness: 34
- Compliance: 25
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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