SMM/Appointment Setter/Real Estate/Lead Gen/ Data Entry/CSR

Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Bachelors degree

Last Active

April 28th, 2024 (16 days ago)

Member Since

September 30th, 2019

Profile Description

Working in the BPO industry have equipped me with the skills and knowledge to deal with different types of customers. 
I worked with CNM Solutions as order placer of Doordash Company, IBEX Global Solutions as a Customer Service Representative for AT&T. Handled different line of business like U-verse, Telco and DirecTV and interviewer of Survey Sampling Incorporated.
I'm very patient and I work professionally in all things. I value customer at all times especially their needs. My top priority is to make customer satisfied and makes them happy with the service or product they have.
I would be delighted to apply my competence in an exciting and innovative company. I am a certified team player. I am confident that my experience would positively contribute to your business success.

EMPLOYMENT HISTORY

Representative / CNM Solutions 
February  2017 - September 2020
Account: Doordash Food Delivery Service
Department: Order Placer

Roles:

- Calling restaurant to place an order on behalf of the customer
- Calling a customer if there’s an issue with their order.-Meet client metrics

Customer Service Representative / IBEX Global Solutions 
October 2014 -  January 2017
Account: At&t
Department: Telco

Roles:

- Receive incoming calls. Explain bill and process payment
- Sell and process orders for TV, Internet, Telephone, Mobile phones and gadgets, DTV, DSL and Telco
- Basic troubleshooting for non-working services and features.
- Consistency in providing a smart, friendly, and fast customer service experience to all customers
- Meet client metrics

Market Research Interviewer / SSI (Survey Sampling International)
Feb. 2014 -  September 2014
Account: SSI
Department: Market Research

Roles: 

- Calling households to conduct a survey
- Meet client metrics