Hello
I am a dynamic and accomplished professional with extensive expertise in customer service. I have 8 years of experience in Call Center Service Operations and Complaint Handling to exceed your expectations, and to become an asset for your organization. During my placement as a Customer Service Representative for one of the largest Australian telecommunication companies. I have developed my strong work ethic and excellent communication, addition to be an effective communicator, I am patient, enthusiastic, flexible and is always dedicated to my job. My passionate attitude earned me some humble achievements throughout my career. One of which is being the overall Top Agent. My career profile reveals my ability to successfully fulfill the roles of Customer Representative and Chat Online Support and
If you are searching for someone with previous customer service and/or call center experience preferred has good computer skills, including Microsoft Office I can utilize my own computer equipment (Windows operating system required) I also possess excellent communication skills. My strength is mainly about helping customers. I am team player and can multitask well. I can adapt to a flexible schedule, positive thinker and can handle stress.
I can maintain the highest level of confidentiality
If you are looking for an accomplished, result-driven, and self-motivated employee with demonstrated management skills and one who has the drive and ability to successfully balance multiple high-priority responsibilities with ease and grace while cooperatively working in a team environment, please contact me to arrange an interview. If you have additional questions, I am available via multiple preferred communication channel, via
I am always eager to learn how I can contribute to your company.
Best Regards,
Experience: 2 - 5 years
I answer emails real time, provides information about the products Assisting the customers with enquiries, complaints and provide the best resolution available as much as possible
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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