Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $1.70/hour ($300.00/month)

Bachelors degree

Last Active

February 19th, 2021 (1163 days ago)

Member Since

September 27th, 2019

Profile Description

•CHAT SUPPORT REPRESENTATIVE in an Online Shopping account (Groupon)  for 1 year. 
 - response customers through email by using Zendesk. 
 - assist customers by placing order. 
 - assist customer by cancelling order. 
 - changing order
 - provide delivery status shipment to the customer.
 - process billings, reimbursement, and refunds. 

•CUSTOMER SERVICE REPRESENTATIVE in a Travel Account (Expedia Flight &             Hotel) for 1 year. 
 - reconfirming customers ticket
 - assist in name changing of the ticket
 - reconfirming seats for the passenger
 - assist customers in booking a flight
 - assist in changing the flight (Flight & Hotel)
 - process cancellation (Flight & Hotel) 
 - process billings, insurance, refunds (Flight & Hotel)

•SALES ASSISTANT in an Electrical & Lighting Company for 8 months. 
 - Invoicing customers order
 - processing customers transactions.
 - Send daily reports to the manager
 - Taking in deliveries and filling out of stock orders. 

•MARKETING ASSISTANT in a Language Center for 10 months. 
 - Assist the manager in creating a target for the school. 
 - Produced reports providing in-depth analysis of the current market. 
 - Follow up the leads from the Facebook Page through Many Chat and FB Ads. 

•DATA ENTRY SPECIALIST in a Recruitment Agency for 1 yr. & 7 mos. 
  - Entering customer and account data from source documents within time              limits.
 - Compiling, verifying accuracy and sorting information to prepare source data for computer entry. 
 - Reviewing data for deficiencies or errors and correcting any incompatibilities and checking output. 

I am very skilled in Customer Service, Data Entry, Microsoft, Google Docs, Spreedsheets,  Excel works, and can easily adapt new working environment. I'm a dedicated, process-driven, self-motivated, well-disciplined, trusted key holder, organized individual, detail-oriented, consistently given an extraordinary amount of responsibility due to my ability to complete an important task on time and to specifications, and a hardworking person who believes in honesty and good working relation.