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Virtual Assistant

85 ID PROOF
Timeproof:
EXPECTED SALARY
Php 15,000.00/month ( $310 USD )
40 hrs/wk ( $1.76 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Customer Service- 2 years, Sales Assistant- 8 mos., Marketing Assistant- 10 mos.,Data Entry Specialist - 1yr. & 7 mos.,
BASIC INFORMATION
Age:
28
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:15
Dominance:32
Influence:18
Steadiness:35

English
 B2(Upper Intermediate)
Last Active:
2020-08-03
Member Since:
2019-09-27
SKILL SUMMARY

•CHAT SUPPORT REPRESENTATIVE in an Online Shopping account (Groupon)  for 1 year. 
 - response customers through email by using Zendesk. 
 - assist customers by placing order. 
 - assist customer by cancelling order. 
 - changing order
 - provide delivery status shipment to the customer.
 - process billings, reimbursement, and refunds. 

•CUSTOMER SERVICE REPRESENTATIVE in a Travel Account (Expedia Flight &             Hotel) for 1 year. 
 - reconfirming customers ticket
 - assist in name changing of the ticket
 - reconfirming seats for the passenger
 - assist customers in booking a flight
 - assist in changing the flight (Flight & Hotel)
 - process cancellation (Flight & Hotel) 
 - process billings, insurance, refunds (Flight & Hotel)

•SALES ASSISTANT in an Electrical & Lighting Company for 8 months. 
 - Invoicing customers order
 - processing customers transactions.
 - Send daily reports to the manager
 - Taking in deliveries and filling out of stock orders. 

•MARKETING ASSISTANT in a Language Center for 10 months. 
 - Assist the manager in creating a target for the school. 
 - Produced reports providing in-depth analysis of the current market. 
 - Follow up the leads from the Facebook Page through Many Chat and FB Ads. 

•DATA ENTRY SPECIALIST in a Recruitment Agency for 1 yr. & 7 mos. 
  - Entering customer and account data from source documents within time              limits.
 - Compiling, verifying accuracy and sorting information to prepare source data for computer entry. 
 - Reviewing data for deficiencies or errors and correcting any incompatibilities and checking output. 

I am very skilled in Customer Service, Data Entry, Microsoft, Google Docs, Spreedsheets,  Excel works, and can easily adapt new working environment. I'm a dedicated, process-driven, self-motivated, well-disciplined, trusted key holder, organized individual, detail-oriented, consistently given an extraordinary amount of responsibility due to my ability to complete an important task on time and to specifications, and a hardworking person who believes in honesty and good working relation. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Event Planner
  • Excel
  • Personal Assistant
  • Research
  • Travel Planning
  • Speaking
  • Tutoring Teaching
  • Writing
  • Email Marketing
  • Facebook Ads
  • Instagram Ads
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Web Development
SKILL RATING
  • ASP.NET
  • ClickFunnels
  • Drupal Development
  • Infusionsoft
  • Javascript
  • Joomla Development
  • Laravel
  • Magento
  • Mysql
  • Optimizepress
  • PHP
  • Ruby on Rails
  • Shopify
  • WooCommerce
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Cpanel
  • Css
  • Drupal
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Joomla
  • Managing Servers
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • 3D Modeling
  • Adobe Indesign
  • Animation Specialist
  • Autocad
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Photoshop
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing
  • Web page Design

Software Development / Programming
SKILL RATING
  • Android development
  • C#
  • Desktop Applications
  • Game development
  • iOS development
  • Python
  • Software QA Testing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Invesment Researching
  • Payroll
  • Quickbooks
  • Strategic Planning
  • Tax Preparation
  • Xero

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Architectural and Engineering Services
  • Legal Services
  • Medical Services
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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