As a seasoned professional in Virtual Assistance and Customer Service, I bring
a wealth of experience and a commitment to excellence that positions me as the
Ideal candidate for your team. With a proven track record in both remote.
support and customer engagement, I offer a unique blend of skills that align
perfectly with the demands of virtual assistance and customer service roles.
Professional Strengths:
Strategic Customer Service Excellence: Proficient in managing high, call volumes with a focus on efficiency and customer satisfaction. Proactive in addressing customer concerns and delivering precise and accurate solutions.
Virtual Assistant Proficiency: Demonstrated expertise in administrative coordination using platforms like TalentLMS, Canvas, Complio, Google Workspace, and HubSpot, salesforce. Tech-savvy operations with a keen ability to manage various tools, ensuring a seamless and enriching virtual experience.
Adaptability and Multitasking: Exceptional multitasking abilities, efficiently handling multiple chat conversations simultaneously. Thrives in fast-paced environments, showcasing adaptability and efficiency.
Strategic Recruitment Leadership: Executive Recruiter with a focus on right-to-work compliance and end-to-end recruitment processes. Hands-on. Experience in conducting final interviews and seamlessly integrating with Applicant Tracking Systems (ATS) for refined recruitment experiences.
Key Attributes: Results-driven professional consistently exceeding performance targets. Exceptional communication skills honed in high-pressure environments. Versatile and adaptable, ensuring success in diverse roles and responsibilities.
Proven ability to cultivate relationships with candidates, fostering talent
engagement.
Skills and Tools: Proficient in CRM software, including Salesforce, for effective customer relationship management. Experienced in using various Applicant Tracking Systems (ATS) such as Taleo, Bullhorn, and more. Skilled in utilizing communication channels like phone,
I am eager to contribute my strategic vision, operational
excellence, and unwavering commitment to surpassing expectations to your
Virtual assistants and customer service team. Let's connect and explore how my skills can elevate your team's performance.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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