OBJECTIVES: To obtain a goal-oriented and self-fulling position which enables my potential, skills and professional career growth and to contribute to the company’s growth as well.
SKILLS: Data Analyzation, Data Research, Data Encoding, Microsoft Office (word, excel, powerpoint, outlook), Google Suite (docs, spreadsheet), Adobe Acrobat, Document Review/Proofreading, Reports/Reporting, Time Management, Attention to Detail, Quality Assurance/Checking, Customer Service
WORK EXPERIENCE: Data Analyst (Health Account) Accenture (
Job Description:
- Analyze data submitted, review and check all the details
- Verify information with clients via
- Achieve daily quota within AHT while maintaining Quality
- Conduct and Provide RCA
- Conduct Training
- Provide assistance to colleagues, team lead and manager
- Report daily work, work logs and completed
Quality Auditor (Health Account) Accenture (
Job Description:
- Review and check data submitted
- Check the work accuracy of transactions done by the Analyst
- Send error
- Achieve daily quota within AHT while maintaining Quality
- Conduct and Provide RCA
- Conduct Training, Huddles or Meetings
- Create Analyst Performance Report
- Performance Discussion with the Analysts
- Process and Policies update discussion with Analysts
- Provide support and report to manager/supervisor
Business Owner (Customized Printing Shop / Milktea Shop)
- Customer Service (handle complaint, feedback and queries)
- Order Process
- Product Production
- Order and Shipment Delivery Tracking
- Inventory Management (purchasing and restocking)
Search Engine Ads Evaluator (part
Job Description:
- Review online advertisements in order to improve their content, quality, and layout
- Provide feedback and analysis on advertisements found in search engine results
- Provide ratings on their relevance to the search terms used
- Review the language used in advertisements by examining grammar, tone and cultural relevance.
Social Media Evaluator (part
Job Description:
- Review and evaluate posts on various social media platforms.
- Identify and analyze the quality of information shared.
- Provide constructive feedback to improve the credibility of content.
- Collaborate with the team to implement best practices and guidelines.
Video Annotator (full
Job Description:
- Review/Check pipe sewer videos
- Annotate all defects on the sewer based on the workflow and process
- Annotate on exact meterage
- Complete all the videos/tasks on the specific time around with a high quality score possible.
Data Analyst (part
Peroptyx (October - December 2023)
Job Description:
- Review online advertisements in order to improve their content, quality, and layout
- Provide feedback and analysis on advertisements found in search engine results
- Provide ratings on their relevance to the search terms used
- Review the language used in advertisements by examining grammar, tone and cultural relevance.
Personalized Internet Ads Evaluator (part
Telus International AI Data Solutions (November-December 2023)
Job Description:
- Review online advertisements in order to improve their content, quality, and layout
- Provide feedback and analysis on advertisements found in search engine results
- Provide ratings on their relevance to the search terms used
- Review the language used in advertisements by examining grammar, tone and cultural relevance.
RFP Reviewer Analyst (full
Job Description:
- Review/Analyze Bid Documents (rfp)
- Review and Check the proposed items, should be a match with the bid requirements
- If item mismatched, research for more suitable product and replace the proposed items.
- Edit and Submit Bid Documents (rfp)
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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