Ferdinand

Customer Support | Content Moderation

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Overview

Looking for full-time work (8 hours/day)

at $9.96/hour ($1,920.00/month)

High school diploma

Last Active

July 5th, 2026 (6 days ago)

Member Since

September 19th, 2019

Profile Description

I'm an experienced Customer Service Representative and Technical Support for years and have been providing excellent customer service satisfaction for different campaigns I have worked with. I also have experience in appointment setting and loan verification. These experiences had me develop the ability to communicate effectively and have comprehensive knowledge of the methods and best practices of providing excellent customer service.

I'm currently working in the trust and safety industry for over five years and have a proven track record of providing excellent moderation. I am resourceful and is passionate about keeping the community safe for its users. I have worked with various roles in the content moderation and this helped me have a better understanding on how online social media works and something we should be checking to make sure we provide safe space for online users.

CORE SKILLS:

+ Safety Moderation
+Content Moderation
+ Awesome communication skills
+ Adobe
+ Canva
+ Basic knowledge in WordPress management
+ Tech-savvy
+ Fast learner
+ Empathetic and passionate to help
+ Has a strong sense of being independent and trustworthy
+ Can work with minimal Supervision
+ Microsoft Office
+ Social Media Management