Short-Term and Vacation Rentals Operations Manager

Overview

Looking for full-time work (8 hours/day)

at $22.00/hour ($3,872.00/month)

Bachelors degree

Last Active

April 26th, 2024 (11 days ago)

Member Since

September 11th, 2019

Profile Description

Experienced Vacation and Short-Term Rental Maestro Ready to Transform Your Property Management! 

With a robust background in Property Management, specializing in the dynamic sector of short-term and vacation rentals, I have adeptly navigated the intricate landscape of various online travel agencies (OTAs) such as Airbnb, VRBO, Upgrade to see actual info, TripAdvisor, Agoda, and beyond. As a former direct employee of Airbnb, I significantly contributed to the global success of hosts by expertly publishing and optimizing listings.

In orchestrating the symphony of property management, I bring a wealth of expertise in channel manager software, including Smoobu, OwnerRez, Beds24, and Guesty. My proficiency extends to strategic planning, data analysis, and overseeing property performance against its competitive set, complemented by effective marketing strategies. Strategic pricing tools like Pricelabs and Room Price Genie are my trusted allies in managing the ADR and RevPAR of each property. 

As a seasoned leader, I've honed my skills in business operation management, ensuring streamlined workflows, and overseeing daily operations for each department. My adaptability seamlessly integrates with your timezone, and I come equipped with all the resources to be effective in this role.

Responsibility Highlights:

Guest Communication: Seamless and effective Upgrade to see actual infolendar Management: Strategically optimizing occupancy.

Channel Manager Oversight: Utilizing platforms like Smoobu, OwnerRez, Hospitable, etc.

Direct Booking Requests: Managing inquiries and reservations directly.

Revenue Management: Leveraging tools for optimal financial outcomes and strategic planning.

Guest Profile Review: Crafting personalized Upgrade to see actual infoeck-in Details: Ensuring a smooth arrival process.

Platform Customer Service Communication: Handling queries with finesse.Issue Resolution During Stays: 

Swiftly addressing concerns.

Feedback to Guests: Providing valuable insights.

Cleaning and Maintenance Coordination: Efficient scheduling for upkeep.

Listing Creation and Optimization: Maximizing visibility and appeal.

Platform Changes Adaptation: Staying ahead of industry trends.Team Management: Guiding and motivating teams for success.

Invoice and Payout Coordination: Ensuring financial processes run seamlessly. 

Monthly Revenue Reporting: Providing clear insights into financial performance.

Security Deposit Collection: Implementing sound financial practices.Coaching and Training: Conducting remote training for various aspects of property management.

Tool Proficiency:

Skilled in various tools and platforms including Airbnb, Upgrade to see actual info, TripAdvisor, Agoda, VRBO, Smoobu, OwnerRez, Beds24, Guesty, Pricelabs, Room Price Genie, ASANA, Airtable, Upgrade to see actual info, Google products, Microsoft 365 products, Upgrade to see actual info, Canva, Hootsuite, Mailchimp, Slack, WhatsApp, Skype, Ring Central, Google Voice, and Circleloop.

Professional Attributes:

Results-Driven EthicProblem-Solving AptitudeClear CommunicationMulti-Tasking CapabilityAdaptabilityAttention to DetailTeam CollaborationIf you're seeking a professional with a proven track record and an extensive skill set, let's connect and discuss how I can contribute to the success of your vacation rental operations!