With a decade of extensive experience in BPO, I have successfully transitioned into the role of an Office Manager for a primary care physician in Texas. In my recent position, I effectively managed various responsibilities, including answering phones, addressing patient inquiries, and coordinating diverse healthcare needs such as referrals, home visits, prescription refills, and lab requests and results. I bring a proven track record of efficient healthcare management, combining my BPO expertise to ensure smooth operations, exceptional patient satisfaction, and overall organizational success. My proactive and detail-oriented approach, coupled with strong communication and problem-solving skills, enables me to excel in patient care coordination and contribute significantly to the success of any team or organization.
Experience: 5 - 10 years
With a proven track record in customer service, I am confident in my ability to contribute effectively to your team. Throughout my career, I have honed my skills in providing exceptional customer service, understanding and exceeding customer expectations, and resolving issues with a proactive and solution-oriented approach. I am adept at building rapport with clients, ensuring their satisfaction, and fostering positive relationships that contribute to overall business success.
Experience: 6 months - 1 year
In my previous roles, I have demonstrated proficiency in managing office tasks, coordinating schedules, and handling various administrative responsibilities with efficiency. My ability to prioritize tasks, maintain confidentiality, and communicate effectively makes me well-equipped to contribute to the smooth operation of your office.
Experience: 6 months - 1 year
I have consistently exceeded targets by leveraging my strategic approach to appointment setting. I am adept at identifying and engaging potential clients, utilizing persuasive communication to convey the value of our services, and seamlessly coordinating schedules to optimize efficiency.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.