Admin & Marketing Manager |SMM |Customer Service Support

Overview

Looking for full-time work (6 hours/day)

at $4.00/hour ($528.00/month)

Bachelor of Science in Information and Communications Technology

Last Active

April 25th, 2024 (5 days ago)

Member Since

September 8th, 2019

Profile Description

E-LEARNING MARKETING ASSISTANT
SUPERB LEARNING | MAVENZEAL | MARCH 2021 - PRESENT

I'm a Marketing Assistant for an e-learning website and we offer digital courses where my task includes but are not limited to:

• Copy/load/transfer content from my client to our web pages along with tweaking the formats, adding images and scanning for errors in spelling, punctuation, and others.
• We used MS Teams for communication and learnworlds as one of our platforms given that my client provides me with all the permissions I need via LastPass.
• Transcribe my client's recording.
• Managed and crafted Social Media content given that my client has prepared the calendar and contents they prefer via Trello, Canva, and Google Workspace
• Find cold and warm leads for our LinkedIn growth via daily messaging and filtering given that the client prefers to use their own crafted messages.

ADMINISTRATIVE MARKETING MANAGER and CUSTOMER SERVICE REPRESENTATIVE

KALOS PH SPORTSWEAR | APRIL 2022 - NOVEMBER 2023

• Utilize ouFacebookok page for cold and warm leads
• Client engagement and customer satisfaction• Warm calling via messenger or phone
• Meet-up with walk-in clients in my client's physical store
• Daily sales reporting
• Manually measuring customer's sizes
• Creating charts for layout requests
• Liase with our graphic artists ensuring layout queue and final
• Liase on production teams up to product release
• Product shipment
• Payments collection
• Liase with logistics i.e., same day delivery and standard service delivery upon client's request
• Securing delivery and providing proof
• Resolving returns and exchange

TOOLS AND EXPERTISE

Including but not limited to:

???Facebook
•Instagram
•LinkedIn
•MS Teams
•MS Excel and MS Word
•Adobe Photoshop CC
•Canva
•Filmora
•Hootsuite
•Google Workspace
•Trello
•Canva