• Proven experience in a Tier 2 Technical Support role. • Strong knowledge of Computer hardware, Operating systems (e.g., Windows, macOS), Software applications, and Networking concepts. • Excellent troubleshooting and problem-solving skills with attention to detail. • Effective communication skills, both written and verbal, with the ability to interact professionally with users at all levels. • Customer-oriented mindset with a focus on delivering high-quality technical support and solutions. • Ability to work independently and collaboratively in a fast-paced environment, prioritizing tasks and managing workload effectively.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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