Medical Receptionist/Customer Support

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

May 23rd, 2024 (yesterday)

Member Since

September 4th, 2019

Profile Description

I am an experienced virtual assistant with eight years of customer support background, providing clients with professional, efficient, high-quality service. Skilled in phone communication, I am always eager to explore and learn about effective tools for the job.

In my most recent role as a medical receptionist, here are the tasks I handled:
1. Adding new patients
2. Coordinating with health insurance for benefit and eligibility inquiries
3. Managing appointment scheduling/rescheduling for patients on ECW
4. Contacting other clinics for patient documents, test results, or consult notes
5. Logging telephone interactions on ECW to communicate patient concerns to the doctor
6. Facilitating referrals for patients to specialist care
7. Confirming appointments with patients via phone
8. Recording patient payments on ECW

I excel at problem-solving and ensure tasks are completed accurately and promptly.

Tools used:
eClinical Works
Spectrum VOIP
Google Suite
Microsoft
Zendesk

I am thrilled about the opportunity to join your team and explore how I can contribute with my skills.